Principal Technical Program Manager

Zscaler • San Jose, CA

186d • $164,500 - $235,000 • Hybrid

About The Position

Zscaler is looking for a Principal Technical Program Manager to join our Zscaler Zero Trust Exchange (ZTE) Platform Engineering team. You will act as the force multiplier for our entire ZTE engineering organization—the 'maestro of execution' who transforms our most critical goals into predictable, high-quality reality. You will be a trusted partner and an objective truth-teller to our senior leadership, responsible for designing the operational rhythms that drive our teams and intervening directly when our highest-stakes initiatives are at risk. You have the credibility to hold a high bar, the wisdom to fix systemic problems, and the passion to mentor the next generation of program managers. This role is onsite in San Jose, CA three times a week. Reporting to the Sr. Director, Engineering, you will be responsible for designing, implementing, and managing the core operating rhythm for the engineering organization, ensuring goal setting, program reviews, and status reporting drive accountability and predictability.

Requirements

• 10+ years of experience in a technical environment, with a background in Technical Program Management, Engineering Management, or similar roles.
• 5+ years managing large-scale, complex software development programs with cross-functional dependencies across an organization.
• Proven experience influencing Director and VP-level leadership on matters of technical strategy and execution.
• Demonstrated skills in executive communication, organizational change management, systematic problem diagnosis, and mentoring.
• Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.

Nice To Haves

• Experience with product management, formal coaching/mentoring, or enterprise portfolio management tools.
• Advanced certifications in Agile at scale (e.g., SAFe, LeSS), MBA, or PMP.
• Familiarity with business intelligence tools for data-driven assessments.

Responsibilities

• Designing, implementing, and managing the core operating rhythm for the engineering organization.
• Serving as a trusted advisor to senior leadership by providing candid, objective assessments of program health and organizational risks.
• Influencing high-level decisions on strategy and resource allocation.
• Leading interventions for critical or at-risk programs.
• Rapidly diagnosing root causes, developing actionable turnaround plans, and driving execution to bring initiatives back on track.
• Mentoring other TPMs, establishing best practices and playbooks, and uplifting the strategic impact of the broader TPM function.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees