Principal Technical Program Manager, Alexa Enterprise

Amazon • Seattle, WA

4d

About The Position

We are seeking an experienced Principal Technical Program Manager to join our
confidential, high-impact program within Alexa Enterprise. As a key technical
leader, you'll operate at the intersection of startup velocity and enterprise
rigor, making significant program decisions while building systems and processes
that scale rapidly and meet stringent security, compliance, and reliability
standards. You'll work with a small, talented team where your contributions
directly shape our technical foundation and ability to win enterprise customers.
This role offers direct visibility into strategic decisions, the autonomy to
drive technical direction, and the opportunity to solve novel problems in a
fast-paced environment where discretion and sound judgment are paramount. We're
looking for someone who thrives in ambiguity, understands enterprise constraints
(security, compliance, SLAs), and can balance moving quickly with building for
the long term. Join us during a critical growth phase where your work will have
immediate, measurable impact on both our product and engineering culture.

Requirements

• 10+ years of engineering experience
• 7+ years of technical product or program management experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience in security of web services, video content protection technologies, cryptography, network security protocols and operating system security

Responsibilities

• Drive the strategic roadmap for enterprise-grade systems and platforms, ensuring solutions meet stringent security, compliance, and reliability requirements while maintaining rapid development velocity
• Lead complex, ambiguous, cross-functional programs that transform how engineering teams build and deliver enterprise solutions
• Orchestrate the integration of new technologies into our development ecosystem, balancing innovation with enterprise customer requirements
• Create and execute change management strategies to drive adoption of new tools, processes, and best practices across engineering teams
• Define processes and operational excellence standards that satisfy enterprise SLAs while enabling fast-paced development and iteration
• Collaborate with product, security, compliance, and engineering teams to ensure solutions meet enterprise customer needs
• Own end-to-end program delivery from design through production deployment, monitoring, and support
• Establish engineering best practices that enable both startup agility and enterprise-grade quality
• Identify and proactively address technical risks, security vulnerabilities, and scalability challenges before they impact customers
• Champion continuous improvement in development velocity, operational excellence, and system observability

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed