Principal Technical Program Manager, Amazon Photos

Amazon•Seattle, WA

About The Position

Amazon Photos is seeking a Principal Technical Program Manager to define and deliver important programs with broad cross-organizational impact across Amazon Photos services. Your work will focus on very large engineering efforts that solve significantly complex or endemic problems. You will be trusted to operate with complete independence and will often be assigned to focus on areas where the business and/or architectural strategy has not yet been defined. As a Principal TPM, you will own the technology roadmap for a broad set of systems. You will lead the design, implementation, and delivery of highly complicated cross-functional projects in ambiguous or new technology areas. Your role requires driving strategic alignment across engineering, product, business, and device teams—including integrations with Echo Show, Fire TV, Fire Tablet, and future Amazon devices. You will proactively drive business and system-level reviews, aligning teams toward coherent technology strategies and effective engineering processes. You'll identify gaps and opportunities across architectures and organizations, decomposing complex problems into straightforward solutions while minimizing redundant engineering efforts year-over-year. Amazon Photos helps consumers preserve and re-live their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, Fire Tablet & Fire TV. The service is also integrated into Alexa devices such as Echo Show. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great product.

Requirements

7+ years of working directly with engineering teams experience
10+ years of technical product or program management experience
5+ years of software development experience
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience owning/driving roadmap strategy and definition

Nice To Haves

8+ years of hands-on work managing complex technology projects experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Responsibilities

Strategic Leadership: Define and deliver programs with broad cross-organizational, cross-business, or significant technology impact across multiple VP organizations
Architectural Influence: Drive architecture and/or organization changes that enable teams to work independently and achieve significant efficiency improvements
Complex Problem Solving: Manage significantly complex cross-functional technology initiatives, remediating critical and/or endemic problems
Technical Excellence: Apply deep technical knowledge to improve technologies at massive scale (content processing, ML model serving, foundational services)
Stakeholder Management: Partner effectively with all levels of leadership, including VPs; manage escalations and represent complex decisions clearly to leaders up to 3 levels above
Force Multiplication: Effectively force multiply by creating and optimizing critical mechanisms that ensure long-term program success
Risk Management: Assess risk, drive clarity, and foster shared understanding by asking intelligent questions about proposed solutions
Cross-Organizational Coordination: Identify gaps/opportunities between architectures and organizations (services, workflows, tooling) across the Amazon domains
Process Innovation: Align teams and orgs toward simple, coherent approaches; create/optimize cross-org structures and mechanisms
Talent Development: Mentor team members, perform TPM promotion assessments, and participate in talent reviews