Principal Technical Program Manager

Hewlett Packard Enterprise • Roseville, CA

1d • Onsite

About The Position

Principal Technical Program Manager This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Principal Technical Engineering Program Manager Reliability Engineering, HPE Networking Location (HYBRID): Roseville, CA Join HPE Networking as a Technical Engineering Program Manager and play a critical role in protecting product quality and customer trust. You’ll report directly to the Head of Reliability Engineering and own the end-to-end program management of hardware reliability escalations, and other reliability concerns—partnering with sales/field teams, R&D lab architects, design engineers and failure analysis engineers to drive issues to root cause, corrective action, and closure. This is not a people leader role, it is an individual contributor role. What you’ll own • Program manage customer escalations and product reliability investigations focused on hardware failures, ensuring timely, accountable resolutions. • Coordinate cross-functional teams (field, sales, lab, design, QA) to define hypotheses, organize test plans, prioritize actions, and verify corrective measures. • Translate complex engineering analysis into clear status updates and recovery plans for customers, field teams, and senior executives. • Track escalation metrics, maintain program documentation, and close the loop with lessons learned and process improvements. What we’re looking for • Strong background in hardware engineering with hands-on experience in reliability and sustaining engineering. • Proven technical program management skills—able to scope, prioritize, and drive complex, cross-disciplinary projects to completion. • Familiarity with Networking products, development lifecycles, components/materials, and quality best practices and terminology. • Exceptional communicator comfortable presenting to customers and executives and converting technical dialog into actionable plans. • Detail-oriented, decisive, and experienced in root cause analysis, corrective/preventive actions, and driving continuous improvement. Why you’ll want to join • Make a visible impact: directly influence product reliability and customer satisfaction across HPE Networking. • Work with senior technical leaders and cross-functional teams on high-priority, high-impact issues. • Opportunity to grow your technical leadership and program management career within a global, innovation-focused organization. Responsibilities Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering. Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program. Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule. Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules. Leads and provides guidance and mentoring to less-experienced staff members. The ideal candidate will: Lead technical program management initiatives focused on hardware reliability. Analyze field quality metrics, including Annualized Failure Rate (AFR), to identify negative product trends and prioritize investigations. Partner with R&D lab architects and design teams to assess hardware failure modes, drive root-cause analysis, and ensure timely corrective actions. Apply strong knowledge of networking products, development lifecycles, components, materials, and industry quality standards. Communicate effectively with cross-functional stakeholders, including executive leadership, providing clear updates on status, action plans, and resolution of product quality issues. Translate complex engineering discussions into structured, executable action plans and drive them through completion. Collaborate with internal teams (e.g., TAC) and external repair partners to improve processes and ensure field and repair data are accurate, consistent, and actionable. Basic Qualifications Bachelor’s or Master’s degree in Business Management, Engineering, Computer Science, or equivalent. Minimum of 10 years of technical program management experience Demonstrated ability to lead and coordinate cross-functional reliability investigations Using project planning tools and software packages to create, manage, and track project results. Demonstrated experience coordinating and directing matrixed teams and resources. Ability to create and manage program schedules, budgets, and resource allocation plans. Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels. Excellent written and verbal communication skills; mastery in English and local language. Strong analytical and problem-solving skills. Ready to take ownership of reliability at scale? Apply now and tell us how your hardware reliability and TPM experience will help HPE Networking deliver dependable products our customers trust.

Requirements

• Strong background in hardware engineering with hands-on experience in reliability and sustaining engineering.
• Proven technical program management skills—able to scope, prioritize, and drive complex, cross-disciplinary projects to completion.
• Familiarity with Networking products, development lifecycles, components/materials, and quality best practices and terminology.
• Exceptional communicator comfortable presenting to customers and executives and converting technical dialog into actionable plans.
• Detail-oriented, decisive, and experienced in root cause analysis, corrective/preventive actions, and driving continuous improvement.
• Bachelor’s or Master’s degree in Business Management, Engineering, Computer Science, or equivalent.
• Minimum of 10 years of technical program management experience
• Demonstrated ability to lead and coordinate cross-functional reliability investigations
• Using project planning tools and software packages to create, manage, and track project results.
• Demonstrated experience coordinating and directing matrixed teams and resources.
• Ability to create and manage program schedules, budgets, and resource allocation plans.
• Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels.
• Excellent written and verbal communication skills; mastery in English and local language.
• Strong analytical and problem-solving skills.

Responsibilities

• Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering.
• Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
• Leads and provides guidance and mentoring to less-experienced staff members.
• Lead technical program management initiatives focused on hardware reliability.
• Analyze field quality metrics, including Annualized Failure Rate (AFR), to identify negative product trends and prioritize investigations.
• Partner with R&D lab architects and design teams to assess hardware failure modes, drive root-cause analysis, and ensure timely corrective actions.
• Apply strong knowledge of networking products, development lifecycles, components, materials, and industry quality standards.
• Communicate effectively with cross-functional stakeholders, including executive leadership, providing clear updates on status, action plans, and resolution of product quality issues.
• Translate complex engineering discussions into structured, executable action plans and drive them through completion.
• Collaborate with internal teams (e.g., TAC) and external repair partners to improve processes and ensure field and repair data are accurate, consistent, and actionable.

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level