Principal Technical Program Manager

Microsoft Corporation•Redmond, WA

36d

About The Position

The Microsoft AI Monetization team plays a pivotal role in shaping how Microsoft generates value from its AI innovations, particularly through products like Copilot, Bing, Edge, and Microsoft Advertising. This cross-functional organization is responsible for driving new monetization opportunities, business growth, and pioneering bold bets in AI-driven experiences. Join our high-impact Program Management (PGMT) team and help lead execution across Microsoft AI Monetization. Our PGMT's are embedded in the heart of strategic initiatives that power the AI platform shift, create new canvases for monetization growth, enable publisher platforms, real-time systems, and state of the art personalized models. We operate at the intersection of engineering, product, design, and business-ensuring that complex programs are delivered with a customer focus, strategic clarity, and measurable impact. As a Principal Technical Program Manager (TPM), you will lead the endâtoâend execution of the next generation Grounding with Bing Search API - a solution that expands the capabilities of AI models with relevant and up-to-date information. It combines the power of billions of publicly available web pages to provide real-time results for the AI models and AI agents to craft the desired output. If you thrive in high-scale environments and are passionate about systems that make a measurable impact, we want to hear from you. This Program Manager will be a leader in execution across projects. They will orchestrate engineering execution with product strategy across cross-functional teams spanning machine learning, user experience, data privacy, and monetization systems. You'll partner closely with product managers, data scientists, and engineers to ensure that Microsoft AI Monetization continues to deliver intelligent, efficient, and responsible solutions powered by AI. We are seeking a candidate that has the ability to scale and strategically align areas of ambiguity across many stakeholders and drive clarity towards shared outcomes. You will focus on building and scaling innovative API offerings while ensuring operational excellence. Your ability to collaborate, drive clarity, manage risk, and influence stakeholders will be key to the success of our monetization experiences in a competitive and fast-paced industry. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive.

Requirements

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
4+ years of leading cross-functional, high-ambiguity programs in tech organizations and delivering ML-powered or real-time systems at scale.
3+ years of experience driving technical programs in ML/AI, search, knowledge graph, and/or information retrieval.

Nice To Haves

Bachelor's AND 10+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
8+ years of leading cross-functional, high-ambiguity programs in tech organizations.
Hands-on experience reviewing technical designs, specs, or systems diagrams.
Demonstrated ability to influence without authority and communicate across technical and executive audiences.

Responsibilities

Program Leadership & Execution Ownership: Lead complex technical programs across ad delivery, AI/ML systems, or real-time infrastructure. - Define execution strategy and milestones; drive accountability across teams and track progress to deliver on commitments.
Cross-Functional Influence: Partner with PMs, engineers, data scientists, and business stakeholders to align technical direction with business goals. - Translate vision into executable plans, proactively resolving ambiguity and fostering collaboration across orgs.
Technical Excellence & Risk Management: Review system designs, ensure adherence to performance and reliability standards, and manage technical dependencies. - Identify risks early (tech debt, integration issues, capacity limits) and drive mitigation plans across stakeholders.
Communication & Visibility: Provide program updates and risks to leadership, translating complex issues into actionable, business-aligned narratives. - Establish clear visibility into progress, priorities, and KPIs, ensuring LT and partner teams are informed and aligned.
Data-Informed Decision-Making: Define and monitor key metrics (e.g., latency, throughput, availability, quality scores) to guide program priorities and evaluate success. - Partner with telemetry and analytics teams to surface insights that improve product and platform performance.

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