Principal Technical Program Manager

MicrosoftRedmond, WA
2h

About The Position

Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers Microsoft’s cloud. CO+I designs, builds, and operates our global datacenters; manages demand planning and capacity utilization for Microsoft’s cloud infrastructure; and oversees end‑to-end operations including supply chain, hardware, power, security, workflows, and data systems. Our mission centers on smart growth driven by automation, data‑driven engineering, efficient operations, and environmental sustainability. Within CO+I, the CO+I Engineering organization delivers the engineering ecosystem that enables datacenter capacity delivery and operations at global scale. Inside CO+I Engineering, the CPMD organization leads product strategy, platform development, cross-functional delivery, and service reliability for the systems that power Microsoft’s cloud growth. We are seeking a Principal Technical Program Manager with deep expertise in Data Management, including master data, metadata management, reference data, and document lifecycle controls, to lead high‑impact, cross-functional programs that strengthen the integrity, usability, and compliance of CO+I’s critical data assets. This role will drive the strategy, roadmap, and execution of enterprise-wide initiatives that unify master data domains, align authoritative sources, modernize metadata and cataloging capabilities, and streamline document and content workflows across the CO+I ecosystem. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

  • Bachelor’s Degree and 6+ years' experience in engineering, product/technical program management, or product development OR equivalent experience.
  • 3+ years of experience managing cross-functional and/or cross-team projects.
  • Background Check Requirements:
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

  • Bachelor's Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • 8+ years of experience managing cross-functional and/or cross-team projects.
  • 5+ years experience and delivering end-to-end distributed systems.
  • Experience in cloud infrastructure management
  • Analytical skills to analyze data, identify trends, and make data-driven decisions. Ability to diagnose and guide teams to troubleshoot issues, solve complex problems, and propose innovative solutions.
  • Experience leading complex data management, document management, MDM, or data platform initiatives.
  • Demonstrate proficiency in interpersonal, communication and presentation skills.

Responsibilities

  • Identify complex opportunities and systemic gaps across master data domains and document lifecycle processes, then collaborate with engineering, compliance, operations, and business teams to evaluate solution options and define a unified roadmap for modernizing data and document management capabilities.
  • Partner with Business and Software Engineering to design scalable, secure, and standards‑driven technical solutions across master data, metadata, taxonomy, document control, and integration feature areas. Proactively identify risks related to data quality, lineage, migration, and compliance, and drive mitigation strategies grounded in data insights.
  • Define success criteria for master data accuracy, data quality uplift, document lifecycle reliability, governance maturity, and user experience improvements. Build strong cross-functional relationships and ensure alignment on implementation plans for complex enterprise-wide features.
  • Deliver roadmap outcomes across multiple feature groups, including master data lifecycle enhancements, reference data services, controlled document workflows, and integration with platforms such as MDM Solution, Digital Asset Solution, SharePoint, and Microsoft Purview. Track schedules, manage program governance, oversee release planning, and drive execution across engineering and business functions.
  • Drive continuous improvements by validating use cases and writing test cases. You’ll also lead teams to partner with other departments to collect performance metrics, drive customer support, and lead direct customer / user engagements.
  • Embody our Microsoft One culture and values.
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