About The Position

Guild is hiring a Principal Technical Program Manager for Grow Product, the most senior individual-contributor Technical Program Management role at Guild. In this role, you will drive execution across the technical foundations that support our multi-product organization while helping build the TPgM discipline from the ground up. This role combines deep technical leadership with program execution: leading critical company-wide initiatives, influencing architectural decisions across Guild’s technical stack, and shaping what technical program management means as we scale.

Requirements

  • Technical Acumen and Cross-System Reasoning
  • Working technical foundation with the ability to understand architecture, service boundaries, data flows, and technical trade-offs
  • Demonstrated systems thinking: ability to reason about how changes ripple across teams and systems, and to think in sequences (e.g., dependency readiness, integration timing, and rollout order), not just individual projects
  • Able to identify what needs to be measured and why, ensuring product data is trusted and actionable, and using data to surface risks and drive decisions
  • Knows when to go deep and when to go broad, able to dive into technical details when a program is at risk, and zoom out to cross-team sequencing when alignment is the bottleneck
  • Ownership mindset and trust-building
  • Proven track record of owning outcomes, not tasks.
  • Proactively steps into ambiguity and execution gaps rather than routing around them.
  • Builds credibility with Product and Engineering partners by understanding the “why,” anticipating issues, and acting as a true execution partner
  • Communication and Collaboration
  • Communicates with precision across audiences — translates technical complexity for executives without losing credibility with engineers and architects
  • Drives alignment in ambiguous, multi-stakeholder environments by creating clarity around decisions, owners, and sequencing
  • Establishes feedback loop infrastructure that ensures customer, partner, and operational insights are systematically captured and inform product and roadmap decisions
  • Establishes communication norms and shared artifacts that scale across teams and reduce coordination overhead
  • 12+ years of experience on software teams as a Technical Program Manager, Engineering Manager, Product Manager, or similar role.
  • Experience driving and delivering complex tech programs or products from inception to delivery
  • Experience operating autonomously across multiple teams and functions, demonstrated critical thinking, and thought leadership
  • Communication experience at executive level and experience influencing senior leadership and technical management teams to develop systems, solutions, and products
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
  • Experience working with product teams to build and deliver end-to-end customer focused products with technical knowledge of the underlying platforms and technologies

Responsibilities

  • Assess the current state of Grow Product across business objectives, stakeholder needs, and delivery inhibitors, and translate findings into a long-term, multi-team execution roadmap in close partnership with Product and Engineering.
  • Translate product strategy into concrete technical solutions and execution plans by working closely with engineering leaders to clarify architecture boundaries, dependencies, sequencing, and technical trade-offs.
  • Own execution of the articulated roadmap by aligning teams, proactively managing dependencies, and ensuring predictable, high-quality delivery.
  • Own launch and release readiness across all stakeholders, ensuring teams are informed, equipped, and ready before anything ships.
  • Operate with full ownership across products, and programs. Proactively identify risks, blockers, decision gaps, and opportunities, resolving them directly or ensuring clear ownership and accountability.
  • Help shape the TPgM craft at Guild by modeling technical excellence, strong ownership, and sound execution judgment, and by contributing to the standards and operating model as the function scales.
  • Establish and evolve the operating cadences for Product and Engineering, including how teams plan, review, and align, with a bias toward reducing coordination overhead and protecting time for high-value work.
  • Mentor TPgMs and Product and Engineering leaders, establish best practices, and scale program leadership capabilities across the Guild P&E organization.
  • Champion AI adoption by identifying opportunities to embed AI into the Product Development Lifecycle and modeling effective, responsible use of AI tools.

Benefits

  • Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for the future
  • Vacation policy to rest and recharge
  • 8 days of fully-paid sick leave, to take the time to heal and or recover
  • Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
  • Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
  • Education benefits and tuition assistance to help your future development and growth
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