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We are hiring a Principal Technical Program Manager to join our growing Shared Platform Engineering Team at Zscaler. You will be a key leader in driving the execution of complex, cross-functional programs that support the strategic goals of our platform engineering organization. In this position, you will play a critical role in enabling the successful delivery of platform initiatives by collaborating with product, engineering, and operations teams to align on priorities, manage dependencies, and ensure a focus on quality, scalability, and a customer-first approach. This is a hybrid work environment, going into our San Jose, CA office 3 days a week. Reporting directly to the VP of Shared Platform Engineering, you will be responsible for managing critical platform initiatives, ensuring successful execution, alignment with strategic goals, and delivery of impactful outcomes. You will define and optimize program management frameworks to improve processes, enable efficiency, and drive alignment with business priorities. Leveraging technical expertise and strategic thinking, you will navigate complexity, address challenges, and enhance platform engineering processes. You will use data-driven insights to identify risks, implement mitigation strategies, and facilitate informed decision-making for program success. Additionally, you will communicate progress, outcomes, and timelines effectively to cross-functional stakeholders while maintaining operational rhythm and scalability.
