Principal Technical Program Manager - On Market Platforms

Dexcom • San Diego, CA

33d • Remote

About The Position

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
A successful Principal Technical Program Manager will need to be regarded by their peers and management as a motivating and engaging leader for team members from multiple functional backgrounds regardless of the reporting relationships, be an established strong communicator, and have a track record of making sound decisions and asking tough questions.
The principal will also have proven experience driving sound programmatic and technical decisions on complex programs with strong software and hardware elements and solid domain expertise that can be applied directly to or be transferrable to the Continuous Glucose Monitoring space.
Additionally, an effective Principal Technical Program Manager will possess the acumen needed to exercise good judgement in the best interest of the business and resolve disconnects between competing priorities by balancing multiple stakeholder requirements.
You will lead major product and platform programs along with cross-functional core teams driving on market quality and reliability monitoring and improvement programs, value engineering program, new feature introduction program, and design control remediation programs from concept through FDA filing and onto commercialization in Dexcom’s core and new market spaces.
You will lead product development activities that are complex and multi-disciplinary activities involving mechanical engineering, electrical engineering, electrochemistry, sensor development, firmware engineering, algorithm development, and their integration together and with software (mobile application, web-based applications, cloud data). You and your product development teams will deliver your programs through feasibility, development, integration, verification, validation, commercial readiness, and product launches.
You will define the program scope, gain cross-functional alignment, and lead activities across Commercial, Operations, Quality, Clinical, Regulatory, Finance, Legal, and R&D teams delivering business-critical programs .
You will establish the program vision, direction, and structure to the cross-functional and cross-disciplinary core teams. This includes controlling scope, aligning product roadmaps, and driving their cross functional delivery.
You will regularly communicate strategy, recommendations, external platform impacts, and program updates to functional and executive leadership, driving management decisions when needed.
You are responsible for creating and maintaining a culture of accountability and collaboration within your Core Teams by ensuring mutual accountability, removing organizational barriers, ensuring and facilitating excellent communication, and resolving conflict promptly.
You will develop and mentor core team members and serve as an advisor regarding planning, milestones, tasking, risk burn-down, and conflict resolution. You will aid in evaluating and providing candid feedback directly to these core team members and their managers, including for their mid-year and annual performance reviews.

Requirements

• Demonstrated successful leadership of complex multi-year flagship programs that maintain and upgrade on market products and platforms, with strong technical leadership, cross-functional leadership, and financial accountability.
• Technical expertise across at least one of the following engineering disciplines: mechanical engineering, electrical engineering, electrochemistry, bio-sensing, firmware engineering, algorithm engineering in medical device product development or adjacent disciplines.
• Experience working in the Medical Device industry as well as knowledge of the industry practices, techniques, and standards including a proven ability to both understand and work effectively within a Quality System that is compliant with FDA regulations related to Design Control.
• Experience managing both direct and indirect reports including hiring, performance management, developing talent, and driving cultural change.
• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 15+ years related experience or a Master’s degree and 10+ years equivalent industry experience or a PhD and 7+ years of experience.

Nice To Haves

• Particularly helpful is experience developing and filing medical devices through MDR and 510(K) regulatory submissions.
• Experience with both stage-gate based product development frameworks and software development principles including agile frameworks (Agile Scrum, Kanban, Lean, SAFe, DevOps, etc.) is a strong plus.
• Experience managing stakeholders inclusive of all technical and leadership levels: working effectively to drive critical program decisions and resolve competing stakeholder interests.

Responsibilities

• Lead major product and platform programs along with cross-functional core teams driving on market quality and reliability monitoring and improvement programs, value engineering program, new feature introduction program, and design control remediation programs from concept through FDA filing and onto commercialization in Dexcom’s core and new market spaces.
• Lead product development activities that are complex and multi-disciplinary activities involving mechanical engineering, electrical engineering, electrochemistry, sensor development, firmware engineering, algorithm development, and their integration together and with software (mobile application, web-based applications, cloud data).
• Define the program scope, gain cross-functional alignment, and lead activities across Commercial, Operations, Quality, Clinical, Regulatory, Finance, Legal, and R&D teams delivering business-critical programs .
• Establish the program vision, direction, and structure to the cross-functional and cross-disciplinary core teams. This includes controlling scope, aligning product roadmaps, and driving their cross functional delivery.
• Regularly communicate strategy, recommendations, external platform impacts, and program updates to functional and executive leadership, driving management decisions when needed.
• Responsible for creating and maintaining a culture of accountability and collaboration within your Core Teams by ensuring mutual accountability, removing organizational barriers, ensuring and facilitating excellent communication, and resolving conflict promptly.
• Develop and mentor core team members and serve as an advisor regarding planning, milestones, tasking, risk burn-down, and conflict resolution. Aid in evaluating and providing candid feedback directly to these core team members and their managers, including for their mid-year and annual performance reviews.

Benefits

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal