Principal Technical Program Manager - Multi-Product Shopping

Expedia Group • Seattle, WA

8d

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to Team Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. This Principal Technical Program Manager role is part of our Multi-Product Shopping team which sits within our Technology division. The Multi-Product Shopping team is responsible for the search and shopping flows for Flights, Cars, Activities, and Packages on Brand Expedia. In this role, you will own large, complex programs that align cross-functional teams and technology investments to deliver reliable, scalable improvements that materially elevate outcomes for travelers and the business.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Extensive experience in technical program management driving large‑scale, cross‑functional initiatives across multiple engineering teams, services, or domains.
• Proven ownership of complex technical programs from inception through launch and operationalization, including requirements definition, program planning, execution tracking, and risk/issue management.
• Demonstrated ability to understand distributed systems, APIs, data flows, and technical architectures sufficiently to influence design decisions, manage dependencies, and drive trade‑offs with engineering leaders.
• Strong communication and stakeholder management skills with experience presenting program status, risks, and recommendations to senior leadership and diverse technical and non‑technical audiences.

Nice To Haves

• Demonstrated experience leading multi‑year, multi‑team technology transformations or platform programs, including migration, modernization, or large-scale integration efforts.
• Track record of improving engineering and operational outcomes at scale through program‑level mechanisms, including data‑driven decision making, metrics frameworks, and continuous improvement loops.
• Experience orchestrating programs that leverage AI‑driven systems or AI/ML‑enabled components, including safely integrating and operating these capabilities to improve customer and business outcomes.
• Proven ability to influence technical architecture and long-term technology direction across organizations by facilitating design decisions, aligning roadmaps, and resolving cross-team technical conflicts.
• Familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real world products, with specific experience guiding teams on responsible use, quality, and measurable impact of AI capabilities within complex programs.

Responsibilities

• Define, drive, and continuously refine the technical program strategy and roadmap for complex, multi-team initiatives, aligning outcomes with Expedia Group’s business and technology objectives.
• Own end‑to‑end delivery for large, cross‑organizational programs, establishing program structures, milestones, and success metrics, and ensuring predictable execution across multiple services and domains.
• Lead technical planning with engineering and product partners, driving architectural alignment, technical dependency management, and trade‑off decisions across systems, APIs, and data contracts.
• Build and operate scalable program governance mechanisms, including risk management, decision forums, status/health reporting, and executive‑level communications for senior technology and business leaders.
• Champion engineering excellence and operational readiness by integrating resiliency, observability, compliance, and security considerations into program design, roll‑out plans, and ongoing operations.
• Safely integrate and coordinate AI/ML‑enabled solutions within programs, ensuring teams have familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real-world products to improve outcomes.

Benefits

• full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees