Principal Technical Program Manager (Infrastructure)

Simple Solutions•Santa Clara, CA

20d

About The Position

As the Technical Program Manager (TPM) in our Infrastructure-RESS IT PMO team, will be responsible for leading IT infrastructure programs for office and lab projects: new build, expansion, retrofit, relocation and de-commissioning. You will clarify and challenge objectives, develop roadmaps, assess the complexity and risks, unblock as needed, and partner with highly skilled technical resources to deliver quality solutions with agility and speed. In partnership with senior IT leaders, you will be responsible for global execution of your programs, ensuring consistency and timely execution in line with our PMO processes. You are required to inspect and assess programs’ health; provide input for improvements needed or seek support in a timely manner for quick resolution.

Requirements

Bachelor’s degree in computer science or other related technical subject area (or equivalent experience)
12-15 years of IT experience. 10+ years of Technical Program Management experience successfully leading IT Infrastructure programs in a fast paced, multi-faceted, enterprise environment
Ability to drive large transformation programs at scale & behave as an owner
Collaborate with internal teams, external vendors, and business partners to gather requirements, address concerns, and ensure alignment with project objectives
Champion effective communication and lead collaborator expectations throughout the project lifecycle
Agile execution expertise is a must. Use of Atlassian tools such as Jira and / or Jira Align is a must
Proven track record of delivering solutions when needed, while navigating a fast-paced environment with frequent shifts in priorities.
Strong communication skills both written and verbal/presentations. Ability to bridge from high-level objectives to project details and vice-versa. Ability to produce good Status Reports on a weekly and monthly basis. A good command over English language is a must
Ability to engage with IT & business leaders to unblock/advance projects as needed. Strong stakeholder management skills are required
Willingness to work with distributed team members across different time zones
Ability to work with AI tools such as: Co-pilot, Gemini, Chat GPT, Perplexity, Cursor, etc.
Business travel is required, with an estimated travel of once a quarter, for about a week, primarily to locations within North America

Responsibilities

Lead multiple, concurrent, large and complex programs or projects
Lead the planning, execution, and monitoring of CLIENT site IT infrastructure
Develop project plans along with agreed upon timelines, provide cost estimations, procure IT assets required for the infrastructure programs, guide implementation or deployment of IT assets on site, track timelines, ensure thorough UAT is conducted at the site and do spot tests as TPM, provide hyper care with all functional teams and resolve UAT issues, and ensure adherence to project objectives
Work with project owners to identify project scope, define success criteria, build and manage project budget, and outline resource requirements
Identify & manage multi-functional dependencies
Main responsibilities include collaborating with the real estate and facilities leadership group within the region, coordinating with various IT teams such as network active, network passive, storage, compute, end-user support & A/V, procuring required IT assets for all functions and participating in the setup and management of labs and infrastructure at different sites across North America
Communicate with stakeholders regularly to manage expectations and to provide project updates on scope, budget, and velocity
Involve project steering committee for guidance and key decisions
Provide quality status reports consistently
Interact and collaborate with multi-functional teams and different org levels