Principal Technical Program Manager, Classification & Policy Platform

Amazon • Seattle, WA

1d

About The Position

Are you ready to revolutionize how the world's largest retailer manages its vast
product catalog? At Amazon's Classification & Policy Platform organization, we
harness Cloud computing and Generative AI to monitor, classify, and execute
policies on billions of items across our global catalog. We are at the forefront
of ensuring Amazon's selection remains safe and compliant with global
regulations while enabling seamless commerce worldwide. Your work will directly
impact how products are handled in our distribution centers, how selection is
managed across marketplaces, and how we maintain customer trust through
intelligent classification. This is a high-visibility role where you'll
influence technical direction, and partner with senior leadership to shape the
future of Amazon's catalog management.

Requirements

• 10+ years of technical product or program management experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience working with engineering & applied science teams in Agile environments
• Strong stakeholder management skills and ability to influence partners to achieve business objectives

Nice To Haves

• 12+ years of hands-on work managing complex technology projects experience
• Experience leading programs that span multiple organizations and have driven measurable improvements in efficiency, quality, or customer experience
• Demonstrated success building and scaling technical programs from inception to delivery
• Demonstrated success working with distributed teams across multiple time zones and geographical locations
• Background in machine learning, AI/ML systems, or large-scale data processing platforms
• Experience in e-commerce, catalog management, or compliance/policy systems

Responsibilities

• Drive Strategic Vision: Partner with Project Sponsors and senior leadership to define and execute the technical roadmap for complex, multi-year initiatives across the Classification & Policy Platform
• Lead Cross-Functional Programs: Deliver complex programs spanning multiple engineering teams, applied science groups, and business stakeholders across global organizations
• Influence Technical Direction: Guide software development teams on architecture, design, and priorities while setting best practices for program execution across the organization
• Executive Communication: Provide clear, concise communication to VP/SVP-level stakeholders on program status, risks, and strategic recommendations
• Build Strategic Partnerships: Establish and maintain relationships across Amazon to leverage existing technologies, drive adoption of team initiatives, and influence organizational priorities
• Manage Complex Trade-offs: Lead risk assessment, escalations, and strategic trade-offs between business needs, technical constraints, and resource limitations
• Scale Best Practices: Create frameworks and processes that can be adopted across multiple teams to improve program delivery and operational excellence

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed