Principal Technical Program Management

Microsoft • Redmond, WA

4d

About The Position

Building 0->1 scalable AI agentic solutions that improve actionability for entire organization will be the unique opportunity and key to drive feedback actionability together with reliability. Lead technical Product Management for agentic AI solutions from inception, focusing on productivity, metrics monitoring systems, and client log management. Demonstrate thought leadership and systems thinking through system design, technical architecture understanding, and influencing engineering decisions. Accountable for driving large-scale, cross-organizational programs (e.g., Teams Reliability), leveraging robust data analysis and insights. Forge strong partnerships with customer feedback teams, product feature teams, and external customers to ensure success and goal achievement. Define critical metrics and KPIs for program performance; track progress via dashboards, status communication, and low-code automation. Lead and actively participate in monthly LT forums; present program progress, risks, and dependencies; manage escalations effectively

Requirements

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
• 3+ years of experience managing cross-functional and/or cross-team projects
• Exceptional cross-group and interpersonal skills, with the ability to clearly articulate needs and requirements from a tenant perspective
• Solid skillset in project management, leadership, dependency management, and cross-group collaboration, with a proven track record of managing complex projects involving multiple partners
• Excellent written, verbal communication and presentation skills across all organizational levels, both technical and non-technical
• Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience

Nice To Haves

• Experience in building AI Products that focus on productivity improvements for different user persona.

Responsibilities

• Lead technical Product Management for agentic AI solutions from inception
• Drive large-scale, cross-organizational programs
• Forge strong partnerships with customer feedback teams, product feature teams, and external customers
• Define critical metrics and KPIs for program performance
• Lead and actively participate in monthly LT forums

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees