Principal Technical Product Manager

ADP•Alpharetta, GA

About The Position

We're hiring a Principal Technical Product Manager to work in our next gen global Payroll Platform strategy and execution. This role will drive platform capabilities that enable ADP's international expansion across various countries, managing a complex portfolio that includes Globalization initiatives, payments orchestration, statements platform, and platform standardization efforts. You'll join a growing team of product managers, architects, engineers, and AI researchers building the platform that enables ADP's international expansion across various countries. We're looking for someone who thrives in complexity: you'll balance strategic vision with hands-on execution, work across multiple country teams and engineering organizations. You will make product decisions that need to hold up under real-world scale across diverse global markets. You'll translate complex, high-level country requirements into end-to-end platform capabilities, identify reusable patterns across geographies, and drive the shift from custom code to configurable frameworks. You're energized by global challenges, comfortable defending architectural trade-offs, and ready to push for technical excellence while keeping business constraints front and center.

Requirements

You have a Bachelor's degree OR equivalent in Computer Science, Engineering, Business, or related field. Bonus if you have hands-on technical experience or have worked in payroll, HCM, or financial services domains.
You have 10+ years of firsthand experience defining and delivering enterprise platform products, working with agile teams across multiple geographies and time zones.
You have 3+ years working on global products serving multiple countries/regions with varying regulatory requirements
You've successfully launched products in highly regulated domains (payroll, tax, HR) where compliance, auditability, and scale were key success factors. Extra credit if you've worked on global products serving multiple countries with varying regulatory requirements.
You've managed highly critical portfolios, balancing multiple concurrent workstreams and critical milestones.
You've worked hands-on with AI/ML features—bonus if you've integrated generative AI, LLM-based automation, or intelligent tooling into product workflows.
You're comfortable digging into platform architecture, APIs, microservices, configuration frameworks, and event-driven systems. You can read code, review database schemas, and engage credibly with senior architects on design trade-offs.
You understand CI/CD pipelines, feature flagging, progressive rollouts, and how to de-risk platform changes across multiple countries simultaneously.
You have a working knowledge of AI/ML concepts, prompt engineering, LLM integration, and responsible AI practices. You've successfully integrated GenAI/LLM tooling into your professional workflows and stay current with developments in this space.
You will own end-to-end requirements definition, producing detailed functional specifications, process flows, and architecture decision records that enable high-quality engineering execution (not just user story-level definitions).
You're exceptional at pattern recognition—when you see a requirement from one country, you instinctively check for similar needs in other markets and design for reusability.
You've successfully transitioned platforms from custom implementations to configurable, self-service models. You understand what it takes to shift teams from "build for me" to "enable me to build."
You routinely measure product effectiveness using adoption metrics, launch readiness KPIs, and capability utilization data. You make data-driven decisions while balancing qualitative feedback from global teams.
You are an adaptive, versatile communicator. You can articulate complex technical concepts to non-technical business stakeholders. You can explain prioritization trade-offs and gain buy-in across matrixed organizations. You inspire through storytelling and create alignment through influence, not authority.
You are an outstanding and empathetic listener. You effortlessly build rapport with people across cultures and time zones. You navigate ambiguity with grace and keep teams moving forward when requirements are unclear.
You can present confidently to VP level executives, defending architectural decisions and portfolio trade-offs with data and conviction.
You are a natural optimist with the conviction that the right mindset, collaboration, and grit can overcome any problem—even when launching a platform across countries with different legislative frameworks.
You're comfortable with time zone overlap challenges (Australia, Europe, Latin America) for stakeholder alignment.
You've built trust with international teams and demonstrated cultural sensitivity in requirements gathering and stakeholder management.
You're an ardent advocate for design thinking and human-centered principles—you design platforms for the COE developers who will use them, not just abstract technical requirements.
You operate independently in project management tools (Jira, Confluence, etc.) for planning, documentation, tracking, and deployments.

Nice To Haves

Experience with payroll processing, payroll downstream workflows, or HCM systems
Knowledge of international payroll rule variations and country -specific compliance
Familiarity with business process management, workflow orchestration, and reporting
Experience driving platform standardization initiatives that phase out legacy country-specific implementations.