Principal Technical Product Manager, Amazon Connect

Amazon • Seattle, WA

2d

About The Position

Ever felt you could make a telecoms network that's more customer obsessed than the rest of the telecoms industry?. At Amazon Connect we provide a network that strives to delight customers by providing industry leading levels of resilience in our managed telephony. Come help us build the most customer obsessed telecoms network in the world. Key job responsibilities As a principal product manager, you will drive our strategy, product roadmap and go to market for telephony based services. You will have end-to-end product responsibility from working with key customers to delivering revolutionary new features and functionality. In addition, you will lead launch activities, relentlessly dive deep with customers and AWS teams, author and present data-driven narratives to AWS leadership, and more. You will truly understand what it means to operate, build, and grow a business. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 208,300.00 - 281,800.00 USD annually USA, VA, Arlington - 181,100.00 - 245,000.00 USD annually USA, WA, Seattle - 181,100.00 - 245,000.00 USD annually

Requirements

• 7+ years of working as a Technical Product Manager experience
• 5+ years of technical (software development, network development, IT, other related) experience
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
• 7+ years of technical (software development, network development, IT, other related) experience

Responsibilities

• drive our strategy, product roadmap and go to market for telephony based services
• end-to-end product responsibility from working with key customers to delivering revolutionary new features and functionality
• lead launch activities
• relentlessly dive deep with customers and AWS teams
• author and present data-driven narratives to AWS leadership

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees