Principal Technical Marketing Engineer

Cisco Systems, Inc.•San Jose, CA

41d

About The Position

The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration, and Splunk portfolios. As the Director, Technical Marketing Engineering (TME), you will lead a high-impact team responsible for translating groundbreaking AI-powered SaaS platform capabilities into customer value and market success. You will be a champion for the customer-identifying needs, analyzing the competitive landscape, and ensuring that our go-to-market and enablement strategies drive adoption and growth.

Requirements

An influential technical leader with exceptional communication skills-able to connect, present, and influence across all organizational levels.
Analytical and creative, able to synthesize complex inputs and drive strategic decisions in a fast-paced environment.
Customer-obsessed with a passion for innovative technology and delivering transformative user experiences.
A collaborative team player who thrives in cross-functional roles and excels at building strong relationships.
Flexible, detail-oriented, and highly organized, able to manage multiple priorities and deliver results.
BA/BS degree in Computer Science, Engineering, or related technical field
10 + years of professional work experience in a product management or a related role.
7 + years of work experience with SaaS products, engineering practices, business metrics, and product metrics.

Nice To Haves

Experience leading teams of Technical Marketing Engineers, Product Managers, or Engineering professionals.
Deep understanding of SaaS and on-prem go-to-market principles and practices.
Experience delivering security SaaS products and/or on-prem platform components.
Proven ability to engage with senior leaders, executives, engineers, partners, and customers at a technical level.
Demonstrated success working cross-functionally to bring products to market.
Strong skills in managing complex, cross-functional programs and initiatives.
Ability to quickly acquire new technical knowledge and solve novel business challenges.
Experience with networking products is a plus.

Responsibilities

Lead the TME function for Cisco Cloud Control and other key AI SaaS platform offerings, working cross-functionally with Product, Engineering, and Sales.
Develop and drive technical marketing strategies and programs that accelerate product adoption, retention, and business growth.
Craft compelling technical messaging, positioning, demos, and enablement content tailored to both technical and business audiences.
Serve as a trusted technical advisor and thought leader to senior management, customers, partners, and internal teams.
Define and track success metrics, leveraging data to inform strategy and measure impact.
Partner closely with Product Management to develop and execute product roadmaps, ensuring technical and market alignment.
Lead, mentor, and inspire a team of TMEs, fostering a culture of innovation, collaboration, and continuous learning.
Represent Cisco at industry events, conferences, and with key customers as a subject matter expert on AI SaaS platforms.
Stay ahead of industry trends and competitive dynamics to ensure Cisco's leadership in the AI SaaS space.

Benefits

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.