Principal – Tech Innovation Practice (Technical Architecture & Delivery Focus)

Marsh McLennan•Boston, NY

About The Position

As a Principal in Tech Innovation, you will lead large, complex digital transformation projects across industries. You will work closely with senior client leaders to turn business goals into clear technology plans and organizational changes. Your role includes explaining technical ideas in simple business terms to align everyone—from developers to executives—around a shared vision for innovation and growth. A key part of your job is managing change in complex, unclear client environments. You will help organizations navigate uncertainty, build support among stakeholders, and embed new ways of working to ensure lasting success.

Requirements

10+ years in management consulting, technology strategy, or related roles with a proven record of leading complex digital transformations.
Strong understanding of how business strategy, org change, and IT architecture work together.
Excellent communication skills to explain technical concepts simply to non-technical audiences.
Ability to turn high-level strategies into detailed technology roadmaps and project plans.
Experience across multiple industries and ability to adapt best practices to different business environments.
Strong leadership skills managing large, cross-functional teams and driving change in complex settings.
Entrepreneurial mindset with a passion for problem-solving and delivering client value.

Nice To Haves

Experience with emerging technologies like cloud computing, AI/ML, or data analytics
Knowledge of agile methods and modern IT delivery frameworks.
Familiarity with major cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
Understanding that while technology changes fast, core business and organizational challenges stay mostly the same.
Advanced degree in business, technology, or related fields is a plus.

Responsibilities

Lead full digital transformation programs, aligning business processes, organizational change, and IT strategy to create real client value.
Act as a link between business and technology teams, turning executive strategy into detailed technology initiatives and plans.
Communicate complex technical topics clearly to both technical and business audiences.
Build strong client relationships and influence decisions at the executive level.
Lead change management efforts tailored to each client’s culture, helping teams adopt new technologies and processes confidently.
Manage ambiguity and resistance by encouraging open communication and continuous feedback.
Drive adoption through training, leadership support, and incentives to ensure technology investments deliver lasting impact.
Collaborate across Oliver Wyman’s teams and client groups to provide integrated, multi-disciplinary solutions.
Mentor and develop consultants and managers, promoting a culture of quality, teamwork, and learning.
Stay updated on new technologies and trends to help clients anticipate disruption and seize innovation opportunities, while recognizing that core business and organizational challenges remain consistent.