Principal, Systems and Infrastructure Engineer

Wal-Mart•Bentonville, AR

41d•$90,000 - $180,000•Onsite

About The Position

As a Principal Engineer on the Room Tech and Collaboration Experience team, you will lead the system architecture, integration strategy, and in-room technology design for Walmart's global conference room estate. You'll bridge the gap between infrastructure, software engineering, and user experience to create seamless, scalable, and interoperable in-person meeting solutions. The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech's Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience. Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.

Requirements

Deep Technical Expertise: Proven experience with AV/UC technologies (Zoom, MS Teams, Crestron, Logitech, etc.) and modern IT infrastructure, with the ability to design systems at scale.
Systems Thinking: Ability to architect modular, extensible systems that align with Walmart's Digital Workplace vision and scale across global locations.
Integration-Focused Mindset: Experience working with APIs, telemetry platforms, and software engineering teams to create connected and intelligent room ecosystems.
User-Centered Design Philosophy: Passion for simplifying complex systems into delightful user experiences that drive adoption and productivity.
Operational Excellence: Strong track record of implementing resilient, supportable, and secure systems while reducing manual intervention through automation.
Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 5 years'experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 7 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

Nice To Haves

Master's degree in computer science, computer engineering, information systems, information technology, or related area and 3 Years of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Architect Next-Gen Meeting Experiences: Design end-to-end AV infrastructure and in-room experiences that are intuitive, reliable, and interoperable across platforms like Zoom and Microsoft Teams.
Lead Cross-Functional Integration: Partner with software engineers to develop and deploy APIs, automation tools, and telemetry that improve system performance and reduce manual processes.
Drive Standardization & Scale: Define and govern system standards, configurations, and best practices across thousands of meeting rooms globally.
Solve for Room Interoperability: Tackle platform coexistence challenges, leading initiatives that simplify the user experience while enabling cross-platform collaboration.
Elevate User Experience: Champion innovations that reduce Mean Time to Recovery (MTTR), improve device uptime, and enhance associate satisfaction through predictive support and real-time data.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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