About The Position

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Space Systems—Launch and Missile Defense Systems offers an excellent opportunity for a Principal System Administrator – X-Lab System Administrator (25-507) to join our team of skilled and diverse professionals. This position, based at Schriever Space Force Base in Colorado Springs, CO, plays a vital role in supporting the U.S. President, the Secretary of Defense, and combatant commanders at strategic, regional, and operational levels. This position does not provide relocation assistance and requires working on-site with no remote options.

Requirements

  • A Bachelor’s Degree in Information Technology, Computer Science, Systems Engineering, Software Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 5 years of experience; or a Master’s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree.
  • Applicants must have a current, active in-scope DoD-issued Secret security clearance at the time of application, which is required to start.
  • Applicants must have a current active DoD 8140 certification at IAT Level II or higher (such as Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA, etc.), which is required to start.
  • Willingness and ability to travel up to 10% to support business needs.
  • Experience managing Red Hat 7/8/9 in an enterprise setting.
  • Experience managing Windows 10/11 in an enterprise environment.
  • Software development using Java (or other object-oriented languages).

Nice To Haves

  • 3-4 years of experience supporting users in an enterprise-level system.
  • Skilled in installing and troubleshooting Windows and Linux applications.
  • Experience with Java.
  • Comfortable communicating professionally with users and customers in an IT service environment.
  • Able to write and edit technical documentation of processes and procedures using tools like Atlassian Confluence.

Responsibilities

  • Serve as the primary point of contact for user interactions and issues.
  • Support users in person, over a secure phone, via email, or through instant messaging (IM).
  • Diagnose and troubleshoot issues with remote users on a daily basis.
  • Support MDA flight tests and focus on integrating R&D systems into C2BMC.
  • Contribute to other ongoing X-Lab projects as needed.
  • Create domain accounts, including adding capabilities to restricted security groups.
  • Reset user passwords.
  • Troubleshoot user VOi issues.
  • Install and troubleshoot applications for users.
  • Troubleshoot user thin clients.
  • Collaborate with the Active Directory team and compliance/patching admins to update processes and procedures.

Benefits

  • Health Plan
  • Savings Plan
  • Paid Time Off
  • Education Assistance
  • Training and Development
  • Flexible Work Arrangements
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