Principal Support Engineer

K2 Space • Los Angeles, CA

27d • $155,000 - $185,000

About The Position

From day one you’ll sit at the center of K2 Space’s technical foundation by owning and shaping our IT systems. You’ll build the systems and platforms that power the world’s most advanced satellites – driving rapid development, integrated testing, and mission-critical operations. You’ll define and scale the IT backbone that enables high-power hardware, fast iteration, and a growing and innovative team. From setting standards and automating processes to shaping enterprise-wide architecture, your work will directly fuel our multi-mission operations and ambitious satellite roadmap. The systems you create will not just support our missions – they will define how K2 Space operates at the forefront of satellite technology.

Requirements

• 8+ years of experience in IT support and systems maintenance preferably in a fast-paced startup or aerospace environment
• Proven expertise in designing and operating large-scale, highly available and secure enterprise IT environments
• Deep knowledge of operating systems, current equipment and technologies, networking, security best practices, and system performance monitoring tools
• Experience with automation, infra as code, config management and reliability engineering practices
• Demonstrated ability to lead technically without direct authority, influencing teams and stakeholders across organizational boundaries
• Exceptional troubleshooting and systems-thinking skills, with a track record of resolving complex and ambiguous problems
• Proven experience working with mission critical and sensitive systems, with a sense of urgency appropriate with responsibilities

Nice To Haves

• Bachelor’s degree (or equivalent) in computer science or engineering
• Technical certifications (i.e., Network+, MCSE, Security+)
• Due to the high visibility of this position, excellent interpersonal skills, attention to detail, and problem-solving skills
• Ability to maintain confidentiality of company information

Responsibilities

• Serve as the highest-level technical authority for core IT systems, platforms and infrastructure, setting long-term technical direction aligned with business priorities
• Architect, design and govern complex, large-scale IT environments across on-premises, cloud, hybrid & SaaS ecosystems
• Own enterprise-level technical standards, reference architectures and design patterns by ensuring scalability, security and operational excellence
• Lead complex and high-risk initiatives, including major migrations, platform transitions and incident remediation efforts
• Act as an escalation point for critical production issues, performing deep root-cause analyses and driving permanent corrective actions
• Drive operational excellence through automation, reliability engineering practices, capacity planning and performance optimization
• Partner with security, compliance and SRE teams to ensure systems meet regulatory, privacy, and security requirements
• Influence executive stakeholders through technical guidance, trade-off analyses and risk assessments
• Mentor senior and junior level IT Engineers and analysts, raising the overall technical bar and fostering a culture of engineering rigor and accountability

Benefits

• Base salary range for this role is $155,000 – $185,000 and equity in the company
• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level
• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 101-250 employees