Atlassian-posted 4 days ago
Full-time • Principal
Remote • San Francisco, CA
5,001-10,000 employees

Atlassian is seeking a Principal Strategist to develop the post-sales and monetization strategies for our AI products, including Rovoy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel customer adoption, engagement, and retention of our suite of Enterprise solutions, as well as P&L growth from adjustments to our pricing and packaging strategy. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work. We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of enterprise SaaS business models, including how they are changing to reflect the growing importance of AI, is ideal.

  • Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.
  • Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue, margin, engagement, and other performance targets.
  • Proactively identify opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.
  • Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.
  • Lead multi-layered stakeholder management with significant cross-functional engagement, including across product and engineering teams, sales teams, and channel partners.
  • Influence across all levels from the front lines to C-suite through effective communication and collaboration.
  • Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.
  • Have 10+ years of experience of a combination of general management, corporate development, management consulting / corporate strategy, business development or an equivalent field.
  • A strong track record of delivering quantifiable business impact derived from developing actionable customer adoption, retention, and engagement strategies.
  • Adept at navigating a P&L, business metrics and financial statements; experience developing pricing & packaging structures (including consumption-based pricing), monetization, and churn mitigation strategies.
  • Experienced at breaking down problems, diagnosing the root causes, and creating realistic solutions that can be executed across the organization.
  • Exceptional critical and creative thinking skills including evaluating risks and contingencies, developing structure in ambiguity, connecting the dots and flexibility in accepting new ideas or pivoting.
  • Experience working with GTM teams, including front-line sales teams, pre-sales, post-sales, and partners.
  • Deep analytical and data visualization skills from consuming significant information with the ability to determine the salient components needed for analysis and insights.
  • Likewise, comfort with ambiguity, operating with asymmetrical and incomplete information, adapting and making forward progress.
  • Ability to work quickly in a fast-paced environment while seamlessly transitioning from high-level to a detailed view.
  • Effective at influencing across the levels from the front lines to the C-suite through strong communication, collaboration and presentation skills.
  • You set the bar in terms of communication effectiveness from bringing teams, peers and leadership along on the journey.
  • Demonstrate leadership qualities throughout your work – taking ownership of challenges, supporting your colleagues and setting the standard for quality in your deliverables.
  • Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
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