Principal Stock Plan Administrator

Genesys•Raleigh, IL

8d•Remote

About The Position

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. We are seeking an experienced Principal Stock Plan Administrator to oversee our domestic and global equity compensation programs. As a subject matter expert, this individual will ensure accurate, compliant, and efficient administration while driving strategic initiatives that support executives, employees, and operations worldwide. The role is both strategic and hands-on, ideal for someone who thrives in a dynamic environment, manages complex systems, and collaborates with senior leadership and cross-functional teams to deliver operational excellence.

Requirements

10+ years of progressive equity administration experience with U.S. and global equity programs.
Bachelor’s degree or equivalent experience
Deep knowledge of equity-related financial reporting, SOX controls, and SEC disclosure requirements.
Experience with international taxation and compliance in APAC, EMEA, or LATAM regions.
Create and facilitate training and learning materials for participants and management.
Advanced Excel and data reconciliation skills.
High attention to detail with strong analytical and problem-solving abilities.
Proven experience managing stock plan administration for IPOs and liquidity events.
Ability to work independently, prioritize effectively, and lead cross-functional initiatives.

Nice To Haves

CEP Level III (Certified Equity Professional) strongly preferred.

Responsibilities

Administer end-to-end equity programs (e.g., stock options, RSUs, PSUs, ESPP) across U.S. and international employee populations.
Ensure global compliance with tax, securities, labor, and mobility regulations across all jurisdictions.
Collaborate with HR, Finance, Legal, Payroll, and external advisors to ensure alignment and compliance.
Serve as the internal subject matter expert and strategic advisor for equity-related matters worldwide.
Lead cross-functional initiatives, including system implementations, automation, IPO readiness, and employee education.
Partner with Legal, Finance, Payroll, and Tax teams to address reporting and compliance requirements.
Maintain accurate records to support audits, SOX controls, SEC disclosure requirements, and financial reporting.
Resolve complex issues related to global equity transactions and tax reporting.
Identify and implement process improvements to enhance equity program operations.
Lead and support special projects as assigned.