Principal SRE - Gen AI

Ally • Charlotte, NC

73d • $110,000 - $180,000 • Hybrid

About The Position

At Ally, you get a startup feel, but experience the benefits of a company that has worked out the kinks and is fulfilling its purpose. We are always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. Our team is building Ally's Generative AI Platform, enabling teams and applications across the organization to leverage AI in a safe and performant way. We aim to operate like a startup in an enterprise environment, moving quickly and iteratively working with our partners to get to the best solution. As we scale our platform, it's imperative that we have a mature observability and testing framework. This role will focus in these areas, partnering with our Enterprise Observability, Sustain, and Testing teams to help ensure our platform is a reliable enterprise asset for our stakeholders to confidently leverage. The ideal candidate is a strong team player, versatile in their skillset, loves to learn, and welcomes new challenges.

Requirements

• 5+ years of experience preferred.
• Preferred Technology Stack: Python, Terraform, AWS.
• Experience with observability tools such as Dynatrace, Datadog, or Splunk.
• Experience with test automation is a plus.
• Bachelor's degree in Computer Science, Software Engineering, or other related discipline preferred.
• Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support.
• Experience writing and reviewing software design specifications in an object-oriented development environment.
• Ability to thoroughly understand the business issues surrounding each project.
• Ability to respond directly to questions from business clients.
• Ability to be a technical authority and work with other team members.
• Knowledge of standard change management tools and processes.
• Ability to work in a team environment.
• Advanced hands-on knowledge and experience.

Responsibilities

• Work with partner teams to assist in onboarding and ensure full coverage of platform capabilities to enterprise testing and observability tools, as well as developing any internal frameworks that may best suit the team's need.
• Collaborates with other developers and provides significant contributions to develop specifications to resolve stakeholder questions, technical problems, and to address enhancement needs.
• Uses technical knowledge, creativity and company practices and priorities to obtain solutions to complex problems.
• Interfaces with senior management to provide and obtain information and to build consensus regarding project direction.
• Interacts directly with partnering teams and stakeholders.
• Serves as a mentor to lower level developers.

Benefits

• 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly.
• Industry-leading 401K retirement savings plan with matching and company contributions.
• Student loan pay downs and 529 educational save up assistance programs.
• Tuition reimbursement and employee stock purchase plan.
• Flexible health and insurance options including medical, dental and vision.
• Employee, spouse and child life insurance, short- and long-term disability.
• Pre-tax Health Savings Account with employer contributions.
• Healthcare FSA, critical illness, accident & hospital indemnity insurance.
• Adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave.
• Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program.
• Travel allowances, relocation assistance, a signing bonus and/or equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees