Principal Specialist Solution Architect

Red River

72d • $226,360 - $373,460

About The Position

The Red Hat Sales team is looking for an Principal Specialist Solution Architect to join us in the United States, ideally in the New York area. The Principal Specialist Solution Architect is responsible for working independently to set mid-term strategic objectives aligned with company business goals. Serving as an expert regional resource, this role provides technical and business leadership, mentors colleagues, and resolves highly complex challenges with innovative solutions that drive critical business outcomes. You'll discover and analyze our customers’ business and technical needs and collaborate with sales and technical delivery teams to help customers invest wisely in the right solutions from across the Red Hat portfolio, including Red Hat Enterprise Linux (RHEL), Red Hat OpenShift, and Red Hat Ansible Automation Platform. As an Account Solution Architect, you’ll need to have excellent communication and people skills, as you'll be a key part of the first major experience our customers have with Red Hat. You’ll also need to have a balance of technical expertise, passion for open source and technology, and detailed understanding of business processes. Successful applicants must reside in a state where Red Hat is registered to do business.

Requirements

• 5+ years of experience as a sales engineer, consultant, IT architect, Site Reliability Engineer, DevOps Engineer or an equivalent role within enterprise accounts.
• Ability to interpret customers’ business and technical needs.
• Understanding of complex enterprise solutions and architectures.
• Excellent presentation, communication, and documentation skills.
• Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations.
• Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL), provisioning and patch management solutions like Red Hat Satellite, and configuration management technologies like: Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies.
• Solid knowledge of hybrid cloud infrastructure and management solutions in the market like KVM, VMware vSphere, Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, or Red Hat OpenStack Platform.
• Knowledge of technologies like clustering, directory services, identity management, SELinux, etc.
• Broad understanding of the application life cycle from development to operations and its respective practices (DevOps).
• Knowledge of key technologies in DevOps including security, and continuous integration (CI) and continuous delivery (CD) tooling.
• Understanding of key Linux container technologies including Kubernetes, and enterprise solutions like Red Hat OpenShift Container Platform.
• Willingness to travel up to 40%.
• Expertise in configuring and optimizing vLLM and other large language model (LLM) serving frameworks for performance on GPU-accelerated infrastructure.
• Proficient in GPU resource allocation, scheduling, and management within Kubernetes environments.
• Experience with various hardware accelerators and their integration into Kubernetes clusters for AI/ML workloads.
• Proficient in Agentic Frameworks for Advanced AI Development.
• Demonstrated expertise in leveraging cutting-edge agentic frameworks to design, develop, and deploy sophisticated AI applications.

Nice To Haves

• Skilled in utilizing LlamaIndex for building intelligent information retrieval systems and enhancing the contextual understanding of large language models.
• Proficient in using LangChain to orchestrate complex AI workflows, chain together different language models and tools, and create robust applications.
• Experienced with LangSmith for comprehensive debugging, testing, and monitoring of large language model applications.
• Adept at designing and implementing stateful, multi-turn conversational agents and complex decision-making systems using LangGraph.

Responsibilities

• Set mid-term objectives to guide strategic customer engagements.
• Lead major proofs of concept, workshops, and customer demonstrations.
• Serve as a subject matter expert within the region, advising on Red Hat solutions.
• Mentor colleagues within the discipline to enhance technical and strategic capabilities.
• Drive collaboration across business units, engineering, and professional services.
• Support the Sales team with recommendations for development and implementation of complex offerings and solutions to achieve sales quotas.
• Meet revenue goals, in addition to deployment and service objectives while maintaining good relationships with existing and prospective customers.
• Lead critical customer presentations/sessions/demos around business problems, Red Hat solutions, business value, competitive positioning and product capabilities and roadmaps.
• Prepare detailed specifications of our offerings and implement customer installation plans.
• Design solutions based on customer requirements and create and deliver solid business cases.
• Design value-driven architectures and present the application and return on investment (ROI) of our technologies.
• Deliver compelling recommendations and quality solutions that result in the closing of new sales.
• Use your skills as a technical solutions expert and your understanding of industry best practices to deliver timely results to customers.
• Share knowledge and findings to allow team members to learn from your successes and mistakes.
• Focus on customer success activities.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Flexible Spending Account - healthcare and dependent care.
• Health Savings Account - high deductible medical plan.
• Retirement 401(k) with employer match.
• Paid time off and holidays.
• Paid parental leave plans for all new parents.
• Leave benefits including disability, paid family medical leave, and paid military leave.
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees