Principle Specialist Field Service

RTX•McKinney, TX

1d•Hybrid

About The Position

Raytheon, an aerospace and defense company with over 100 years of experience, is seeking a full-time Principal Specialist, Field Service, to be based in McKinney, Texas. This role involves supporting the USAF MTS Customer and Raytheon by conducting repairs of turreted Electro-Optical, Infra-Red (EO/IR) Sensor and Systems, along with other ad hoc duties. This interdisciplinary engineering position requires a range of technical competencies in EO/IR Systems hardware and software, aircraft avionics, and experience within a military flight-line environment. The successful candidate must also possess personality traits that enable effective responses to dynamic conditions. Raytheon is part of RTX, a company with 195,000 employees, providing advanced systems and services globally, and is headquartered in Arlington, Virginia.

Requirements

Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 2 years’ experience.
Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
5 or more years of EO/IR maintenance experience with hardware/software/system administration.
Experience working with/balancing the needs of multiple internal customers and interacting with senior external personnel on significant technical matters, often requiring coordination between organizations.
Experience representing the organization as the prime technical contact regarding depot repair activity.

Nice To Haves

10+ years’ experience in EO/IR Systems Integration, Test and Operational Maintenance.
Expertise typically gained through 8 or more years of hardware/software/system administration experience including ground station support and system administration experience.
Prior UASF MTS field experience a plus.
Possess communication skills needed for problem resolution with customers, contractors and vendors.
Ability to work independently without appreciable direction.

Responsibilities

Act as a representative for all Raytheon MTS assets during repair activity at McKinney, Texas.
Responsible for communicating frequently with program management and IPT leads, operations, engineering, mission assurance, and supply chain across multiple programs.
Responsible for reporting partner and/or customer sentiments, system performance/availability, maintenance activities/issues, repair status, and supply support/spares status.
Responsible for working with the PMs to meet performance metrics and schedule for Raytheon products across USAF and GA customer programs.
Provide hybrid IPTL support to the USAF PMs within Raytheon, including tracking of financials on the IOT.
Provides technical, logistics, and/or material support for multiple MTS products.
Ensure that all necessary inspection, maintenance, repair and modification activities are performed and recorded in the appropriate management information system.