Principal Specialist, Corporate Security

Sallie Mae Inc (SLM Corp) • Newton, MA

107d • Hybrid

About The Position

The Principal Specialist, Corporate Security will be responsible for supporting the execution of security protocols and ensuring adherence to security policies and procedures. The receptionist/security officer will serve as the first point of contact for visitors, creating a welcoming and professional atmosphere. Greet guests, employees and staff with a friendly demeanor, ensuring they feel valued and well attended. Answer and direct incoming calls efficiently, providing accurate information and forwarding messages as needed. Manage visitor check-in and check-out procedures, ensuring security protocols are followed. Issue visitor badges and maintain a log of all visitors for safety and accountability. Work closely with other staff members to ensure smooth operations and support team objectives. Participate in team meetings and contribute ideas for improving reception services.

Requirements

• Demonstrated interest in corporate security and a basic understanding of security principles and best practices.
• Familiarity with security technologies, such as access control systems, surveillance systems, and incident response tools.
• Strong attention to detail and organizational skills, with the ability to follow established security protocols and processes accurately.
• Effective written and verbal communication skills, with the ability to communicate security-related information clearly and concisely.
• Ability to work collaboratively within a team environment, supporting the goals and objectives of the corporate security team.
• High school diploma or equivalent; additional certification is a plus.
• Previous experience in a receptionist or administrative role preferred.
• Strong communication and interpersonal skills.
• Proficient in MS Office Suite and basic office equipment.
• Ability to multitask and manage time effectively.

Nice To Haves

• Prior experience in security operations, or a related field is preferred.
• 1-3 years of experience in corporate security, customer service or a related field is highly desirable.

Responsibilities

• Assist in the enforcement of corporate security policies, protocols, and procedures.
• Support the execution of security measures, including access control systems, surveillance systems, and physical security protocols.
• Review Logbook, Temporary Post Orders and Revisions to Original Post Orders sections of post orders.
• Review any equipment and keys (if any) and ensure that it is in good condition.
• Monitor access control & VMS.
• Maintain a daily Security Officer Report and save in the guard force shared drive.
• Answer lobby desk phone and provide customer assistance.
• Issue visitor, contractor, and temporary access badges. Screen all visitors.
• Contact the Security Operations Center (SOC) for customer request approvals (desk unlocks, etc.)
• Maintain visitor logs.
• Assist with basic inquiries and provide information about the company services.

Benefits

• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement 401k with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer paid short-term/long-term disability and basic life insurance
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED