About The Position

The IT Portfolio Operations Manager will support the Business Management Director and Portfolio Manager in the governance, execution, and operational alignment of the organization’s project and service portfolio. The ideal candidate will collaborate with cross-functional teams, drive operational excellence, and support leadership in decision-making through high-quality portfolio insights and updates.

Requirements

  • Typically requires a University Degree or equivalent experience and a minimum 5 years of experience, or an Advanced Degree and a minimum 3 years experience.
  • 5+ years of experience in IT portfolio or program management
  • 5+ years experience of project management methodologies (e.g., Agile, Scrum, Waterfall).
  • The ability to obtain and maintain a U.S. government issued security clearance is required.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

  • Exceptional organizational, communication, and stakeholder management skills.
  • Ability to analyze complex data and translate it into actionable insights for decision-making.
  • Experience in a large, matrixed organization or IT environment.
  • Certification in project or portfolio management (e.g., PMP, SAFe).
  • Familiarity with IT service management frameworks (e.g., ITIL).
  • This position is ideal for a detail-oriented, analytical professional who thrives in a fast-paced environment, values collaboration, and has a passion for driving operational excellence across IT initiatives.

Responsibilities

  • Portfolio Governance & Alignment: Support the Portfolio Manager in RTX Enterprise Project Management (REPM) governance and strategic alignment. Run portfolio management ceremonies and gate reviews, ensuring adherence to project lifecycle requirements. Develop and maintain standards, processes, and tools for portfolio management activities.
  • Process Management & Improvement: Create and refine CORE operating system documentation workflows, and templates to enhance efficiency and visibility. Help identify improvement targets for improved operational performance across the portfolio.
  • Collaboration & Stakeholder Engagement: Partner with project managers, product owners, and leadership teams to ensure smooth communication and timely reporting. Facilitate portfolio reviews, including preparation of materials, consolidation of updates, and presentation.
  • Reporting & Decision Support: Provide high-quality reporting that delivers actionable insights to stakeholders and supports strategic decision-making. Monitor and ensure timely reporting on portfolio health, including budget, schedule, scope, and resource allocation.
  • Agile Practices & Interim Support: Lead agile ceremonies for Business Management and Service Management teams and leverage role for other responsibilities. Offer interim project management support for high-priority initiatives as needed

Benefits

  • Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
  • Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service