Principal Solutions Engineer, Product Partnerships

Engine

8h

About The Position

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.
To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.
More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.
Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.
Your Mission
We’re seeking a Senior Solutions Engineer, Product Partnerships to serve as the technical point of contact for partners and customers during launch and go-live, while laying the groundwork for a scalable Solutions Engineering function.
This is a first-in-role, senior hire. Initially, you’ll be deeply hands-on—owning technical discovery, integration design, and launch execution. Over time, you’ll evolve the operating model, playbooks, and team structure needed to build a best-in-class SE organization from scratch.
You’ll work at the intersection of Product, Partnerships, Engineering, and early Support, ensuring our APIs and integrations deliver real-world value for partners and customers—and that technical execution scales with Engine’s growth.

Requirements

• 8–12+ years of experience in Solutions Engineering, Sales Engineering, Technical Partnerships, or a similar customer-facing technical role
• Hands-on experience supporting API-first or platform products
• Strong understanding of REST APIs, authentication and authorization, webhooks, data models, and system integrations
• Proven experience owning technical launches and integrations end-to-end
• Ability to operate comfortably in ambiguity and define structure where none exists
• Excellent communication skills with both technical and non-technical audiences
• Strong judgment, ownership mindset, and customer empathy

Nice To Haves

• Prior experience being the first SE or helping build an SE function is a strong plus
• Travel industry experience valued but not required

Responsibilities

• Act as the primary technical point of contact for partners and customers during integration, launch, and go-live
• Lead technical discovery, solution design, and implementation support
• Guide partners through API usage, authentication, data models, and integration patterns
• Own technical launch readiness and sign-off, ensuring performance, security, and scalability standards are met
• Provide post-launch technical support for partner and customer accounts until a dedicated support team is established
• Triage, troubleshoot, and resolve integration issues in collaboration with Product and Engineering
• Identify recurring issues and translate them into product, platform, or documentation improvements
• Serve as the technical translator between partners and internal teams
• Deliver structured, actionable feedback to inform API roadmap, platform strategy, and developer experience
• Partner closely with Product Partnerships and Product leadership on technical direction
• Build and maintain technical launch playbooks, reference architectures, and integration patterns
• Create and iterate on partner-facing technical documentation and enablement materials
• Enable internal stakeholders with clear technical context and guidance
• Design the Solutions Engineering function for Product Partnerships
• Define role scope, engagement models, success metrics, and tooling
• Establish best practices for a repeatable, scalable launch and integration motion
• Hire, onboard, and mentor future Solutions Engineers as volume scales

Benefits

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees