Principal Solutions Consultant
About The Position
At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way. As Hi Marley continues to expand its enterprise footprint, we’re looking for a Principal Solutions Consultant to partner on our most strategic and complex opportunities. In this highly autonomous, revenue-critical role, you’ll work alongside Sales leadership to shape solution strategy for leading P&C insurers, leading discovery, translating business challenges into compelling solution narratives, and helping executives see what’s possible. This is a hands-on role for someone who enjoys tackling complex problems and influencing high-stakes deals. You’ll be deeply embedded in enterprise opportunities, engaging with senior stakeholders, guiding solution strategy, and helping align technology, business value, and customer outcomes. Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week.
Requirements
- 8 - 10+ years of relevant experience in strategic, customer-facing roles
- 5+ years in consulting, sales engineering, or enterprise SaaS roles supporting complex, multi-stakeholder enterprise sales cycles
- 5+ years selling complex technology solutions into C-suite audiences
- 5+ years of experience in the insurance industry (P&C strongly preferred)
- Demonstrated track record influencing and helping close large, multi-million-dollar enterprise deals
- Experience working with or positioning AI-driven or advanced technology solutions
- Experience operating autonomously in executive environments and influencing without formal authority
- Deep comfort in early-stage or high-growth environments with evolving processes
- Strong executive presence and ability to lead business and technical conversations
- Exceptional ability to translate technical concepts into clear, compelling business value for executive and non-technical audiences
- Ability to travel up to 50%
Responsibilities
- Partner directly with Account Executives and Account Managers on high-impact enterprise deals and expansion opportunities.
- Help shape and drive strategy across the full deal lifecycle.
- Build and present business cases, ROI narratives, demos, and executive-ready solution presentations that clearly articulate measurable business impact.
- Act as the “closer’s partner” by supporting RFPs, proposals, competitive positioning, deal strategy, and executive presentations.
- Lead high-impact discovery sessions with insurance executives across claims, service, and digital operations—translating complex workflows into strategic solution alignment.
- Confidently position AI-driven capabilities within broader digital transformation conversations, connecting technology to operational and financial outcomes.
- Build reusable assets such as demo scripts, solution blueprints, and objection-handling frameworks that elevate team performance and improve win rates across the organization.
- Represent Hi Marley in field marketing activities including industry events, webinars, and white papers.
- Develop and maintain strategic relationships within the insurance ecosystem that enhance our value proposition.
Benefits
- Equity grants for all employees
- A 4% matching 401(k) program
- Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
- Monthly wellness stipend
- Paid parental leave
- A flexible vacation policy - we all work hard and take time when we need it
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
