Glean Technologies, Inc.-posted about 2 months ago
Full-time • Principal
Hybrid • San Francisco, CA
501-1,000 employees
Publishing Industries

Glean is looking for a Principal Solutions Architect, Agents to help technical teams build agents that can automate real work processes. You'll master the art of agent building, understand architectural best practices, and then translate those to the broader customer base and agent builders everywhere. At Glean, we believe AI agents are the next generation of apps-working alongside and on behalf of users and teams to get high-value work done. Building these agents requires both an understanding of what's possible with AI and how businesses operate. This combination of technical and business expertise is what will help enterprises accelerate their path to agent adoption. We're looking for someone who has been hands-on building agents that transform businesses. You'll play a key role in taking these learnings and educating the market: capturing the mindshare of technical teams building agents, building ready-to-use agents, and defining architectural best practices for agentic automation.

  • Build and scale agents that transform how businesses operate, driving adoption through enablement resources such as implementation guides, blogs, and live build sessions.
  • Understand enterprise agent architectures in depth and translate those learnings into whitepapers, consulting sessions, and best-practice guides for technical teams.
  • Cultivate relationships with agent builders, capturing their feedback and turning it into actionable insights that deepen trust and engagement with Glean Agents.
  • Empower technical teams by creating high-quality tutorials, how-to guides, and blog posts that demonstrate best practices and accelerate adoption of Glean Agents.
  • Represent Glean at conferences and events showcasing real-world enterprise agent architectures and learnings.
  • 4+ years of experience in outbound solutions architecture, with a strong track record of understanding customer requirements, translating them into architectural best practices, and packaging product solutions that drive adoption. You should also have hands-on experience building agents.
  • Deep understanding of AI models and agent systems - including planners, tool use, memory, context engineering, and evaluation - so you can clearly explain concepts and tradeoffs to technical teams.
  • Ability to translate business goals into technical agent architectures, and package up resources for both internal and external teams on how to identify the right agents, design them effectively, and actually build them.
  • Passion for communication, storytelling, and technical writing. You bring clarity to complexity and make technical ideas feel exciting, relevant, and actionable.
  • Strong technical skills. You can build agents in code or natural language, evaluate their quality, and use advanced agent tools to meaningfully improve performance.
  • Collaborative and influential. You work seamlessly across marketing, engineering, and product, helping take lessons learned and feed them to the broader agent-building community.
  • We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
  • When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
  • We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
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