Principal Solution Architect - Liquid Cooling

CDW

1d

About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Principal Solution Architect for Liquid Cooling Solutions will specialize in the pre-sales design, and recommendation of advanced cooling architectures for high-density environments. This individual will be a subject matter expert in direct liquid cooling (single-phase and two-phase), cooling distribution units (CDUs), and integration of cooling systems with compute and IT hardware from core manufacturers. They will work closely with sales, engineering, data center operations, and customers to design optimal thermal management solutions that improve performance, reliability, and energy efficiency.

Requirements

• Bachelor’s degree in Engineering, Thermal Sciences, or related field (or equivalent experience).
• Seven-year minimum technical pre-sales or technical architecting experience
• Deep understanding of direct liquid cooling systems: single-phase and two-phase; familiarity with design tradeoffs, coolant flow, pressure, reliability, safety.
• Experience with CDUs: design, selection, deployment, and monitoring.
• Strong familiarity with compute and networking hardware thermal and mechanical requirements (servers, switches, rack systems).
• Stay up to date on products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature, seminars, and online training
• Proven project management skills
• Proficient in Microsoft office applications
• Proven success and experience selling technologies solutions and services
• Knowledge and proven success of engaging and working with sales teams
• Ability to execute on territory goals and metrics
• Ability to adapt and change to the business needs of the practice and team coverage model
• Strong interpersonal and presentation skills, including consulting skills
• Strong oral and written communication skills
• Strong passion for learning and teaching others
• Motivated and self-starting
• Ability to think creatively and come up with proactive ideas that will increase sales
• Strong problem solving skills
• Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

Responsibilities

• Technology Leadership Acquires deep technical depth in their role; Is the "Go To" person for the solution, both technically and strategically; is on the forefront of their solution(s) and the implications for CDW offerings. Performs a lead role in executing the "Go-to-Market" for new offerings. Designs technical solutions not only considering the customer’s infrastructure but also the business limitations and opportunities; operates comfortably beyond standard approaches to satisfy the needs of all the stakeholders. Reviews peer’s designs for quality and accuracy. Determines and defines services that complement and/or round out proposed hardware and software engagements, estimates required engineer effort. Operates beyond a ‘self’ focus for the benefit of the team and the practice to better CDW’s technology leadership, execution, and overall relevance to our customers Develops standardized templates of deliverables, including the SOW framework, tools, demo lab and scripts, and services calculation (Calc) Provides leadership to equip CDW to deliver the solution at a high level of quality. Communicates and trains the team on changes in technologies, procedures, solution implementations and approaches. Develops training materials for team members to use with CDW audiences. Promotes a culture of knowledge sharing and collaboration by organizing knowledge bases, contributing regularly, and encouraging team members to contribute. Coaches and mentors team members to improve their technical, consulting, and sales skills. Acts as a resource to FSAs for advice and recommendations on technical design issues and product choices. Conducts technical assessment and expertise evaluations during the candidate selection process. Assist managers with new hire FSAs’, leads shadow assignments; proactively provides assistance and guidance to new hires to accelerate productivity.
• Sales Follows up on implemented solutions and identifies new opportunities that complement the work that was completed. Advises team members and sales prior to customer calls and/or sales strategy sessions. Assists customer in understanding their equipment maintenance contracts, upgrade needs, and renewals; analyses the most cost-effective approach for the customer (e.g. renew the contract or purchase new equipment and contract.) Incorporates financing (through manufacturer or third party) as part of the sales proposal and discussion; look beyond the current infrastructure/problem toward a three to five year roadmap. Articulates to customers the ITS Practice (Integrated Technology Solutions) value proposition to customers, account managers, and partners and uses it to generate additional revenue opportunities to CDW. Guides (compares and contrast) customers in their decision making within all tiers of cooling technologies as well as with external competing technologies/solutions and monitor and advise on emerging technologies. Initiates new event ideas; collaborates with Partners and Sales to design events that can be replicated by other FSAs; secures funding to support CDW customer events. Delivers presentations and conducts sales conversations with confidence and credibility to C-level clients, both in small meeting and large group formats. Develops presentation content for the team Delivers presentations and conducts sales conversations with confidence and credibility to C-level clients, both in small meeting and large group formats. Develops assessments improvements and demos for FSAs to use as sales tools, identifies new ideas for cross-sell opportunities, teaches FSAs in Sales on how to use these tools. Collaborates with Partners, Inside Solution Architects (ISA), and Account Executives (AE) to drive mapped opportunities; fine tunes strategies and approaches to achieve greater sales results. Operates in a regular cadence with multiple partners to educate, plan, and execute on joint strategies in collaboration with multiple stakeholders (ISA, AE, Sales Manager, Field Sales); understands partner alignment in geography and leads customer opportunity mapping exercises; coordinates on-site partner visits.

Benefits

• Benefits overview: https://cdw.benefit-info.com/

What This Job Offers

• Job Type: Full-time
• Career Level: Principal