Principal Software Maintenance Engineer

Red River

7d • Remote

About The Position

Define and architect the long-term technical strategy for product maintenance, setting the vision for how Red Hat OpenShift is serviced and supported across the entire organization. Telecommuting role to be performed anywhere in the U.S. What You Will Do: Anticipate and prevent critical, systemic issues by architecting solutions and processes that eliminate entire classes of failures, ensuring the long-term architectural stability and business success of the Red Hat OpenShift portfolio. Own the architectural roadmap and technical integrity of maintenance streams across the OpenShift portfolio, influencing release engineering and product management on best practices for long-term supportability. Lead the strategy for complex CVE and bug fix resolutions, designing automated tooling and scalable backporting processes that increase the efficiency and security posture of the entire engineering organization. Act as a key technical advisor to product management, QE, and release engineering leadership, influencing multi-team roadmaps to ensure long-term product health, maintainability, and quality. Serve as the ultimate escalation point for the most complex and ambiguous technical failures, diagnosing multi-component systemic issues that require deep architectural expertise. Architect the overarching testing and CI strategy for product maintenance, establishing best practices and frameworks that are adopted by multiple teams. Mentor senior engineers and tech leads across the organization, elevating the overall technical expertise of the sustaining engineering discipline. What You Bring: Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Computer Engineering or related field and ten (10) years of experience in the job offered or related role. Must have ten (10) years of experience with Linux system administration, including configuration, troubleshooting, and performance optimization. Must have seven (7) years of experience with: Kubernetes architecture and design; diagnosing and resolving OpenShift or Kubernetes issues; and software engineering workflow automation. Must have five (5) years of experience with: OpenShift architecture and use cases; Patch backporting, including adapting upstream fixes to older code branches; and mentoring team members by providing technical guidance, knowledge sharing, and support for professional growth. #LI-DNI The salary range for this position is $131,420 - $216,870/ year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. 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We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Requirements

• Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Computer Engineering or related field and ten (10) years of experience in the job offered or related role.
• Must have ten (10) years of experience with Linux system administration, including configuration, troubleshooting, and performance optimization.
• Must have seven (7) years of experience with: Kubernetes architecture and design; diagnosing and resolving OpenShift or Kubernetes issues; and software engineering workflow automation.
• Must have five (5) years of experience with: OpenShift architecture and use cases; Patch backporting, including adapting upstream fixes to older code branches; and mentoring team members by providing technical guidance, knowledge sharing, and support for professional growth.

Responsibilities

• Anticipate and prevent critical, systemic issues by architecting solutions and processes that eliminate entire classes of failures, ensuring the long-term architectural stability and business success of the Red Hat OpenShift portfolio.
• Own the architectural roadmap and technical integrity of maintenance streams across the OpenShift portfolio, influencing release engineering and product management on best practices for long-term supportability.
• Lead the strategy for complex CVE and bug fix resolutions, designing automated tooling and scalable backporting processes that increase the efficiency and security posture of the entire engineering organization.
• Act as a key technical advisor to product management, QE, and release engineering leadership, influencing multi-team roadmaps to ensure long-term product health, maintainability, and quality.
• Serve as the ultimate escalation point for the most complex and ambiguous technical failures, diagnosing multi-component systemic issues that require deep architectural expertise.
• Architect the overarching testing and CI strategy for product maintenance, establishing best practices and frameworks that are adopted by multiple teams.
• Mentor senior engineers and tech leads across the organization, elevating the overall technical expertise of the sustaining engineering discipline.

Benefits

• Pay Transparency
• This position may also be eligible for bonus, commission, and/or equity.
• Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level