Principal Software Engineer

Docusign•San Francisco, CA

5d•Hybrid

About The Position

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). We are seeking a highly experienced Software Engineer with deep expertise in public sector government cloud environments, security compliance, and DevOps practices. This role will lead the design, implementation, and optimization of secure, scalable cloud solutions for government and national security clients. The ideal candidate will have a proven track record in architecting SaaS/PaaS deployments in regulated environments, driving DevOps transformations, and ensuring compliance with stringent standards such as FedRAMP, SOC2, PCI, HIPAA, and SOX. You will collaborate with cross-functional teams to evangelize cloud-native best practices, automate infrastructure, and support mission-critical systems in public cloud transitions. This position is ideal for a hands-on technical leader who thrives in mentoring teams, navigating cultural changes in large organizations, and delivering transformational business impacts through technology. This position is an individual contributor role reporting to the GVP, Cloud & Production Engineering.

Requirements

15+ years in software engineering, cloud architecture, and DevOps, with at least 5 years focused on public sector or government cloud environments
Experience in leading and deploying secure cloud solutions for national security or regulated industries, including SaaS/PaaS in public clouds
Experience with M&A security uplifts, compliance audits, and control implementations
Experience in public and private cloud engineering. Proficient in IaaS/PaaS automation, cloud-native best practices, and hybrid cloud transitions
Experience with audit processes, control design/deployment (SOC2, SSAE16, PCI, HIPAA, SOX).
Experience with 2-factor authentication (e.g., Yubikey), encryption, VPNs, LDAP/Kerberos, and segregated access controls
Experience in Unix/Linux & Windows systems, databases (Microsoft SQL Service, Postgres), networking (BGP, VPN, firewalls), and scripting (manifests, automation scripts)
Experience with real-time protocols, monitoring tools, and disaster recovery planning
Experience with communicating in stakeholder meetings and mentoring
Experience handling cultural changes and driving adoption in multinational teams

Nice To Haves

Active TS/SCI (Top Secret/Sensitive Compartmented Information) clearance
Experience with Salesforce Government Cloud or similar regulated platforms
Background in data center migrations, PCI-compliant environments, and point-in-time backups
Detail-oriented with a strategic mindset for recognizing technology's business impact

Responsibilities

Lead the architectural design and deployment of SaaS/PaaS platforms in government cloud environments, including solutions for national security
Gather requirements from internal and external stakeholders, design solutions across public cloud footprints, and implement changes for environmental and regulatory compliance
Lead Technical Exchange Meetings with government stakeholders and customer communities
Mentor engineering and development teams on cloud adoption, best practices, and operational automation
Design and implement cloud strategies for IaaS/PaaS, including OpenStack-like deployments
Automate platform engineering for monitoring, backups, and disaster recovery
Evaluate and integrate M&A technologies, such as PaaS services and fraud detection systems, into secure cloud ecosystems
Recognize technology potential to drive business transformation
Develop governance models for cloud operations, conduct feasibility testing, and provide strategic planning for secure, scalable systems

Benefits

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

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