Principal Software Engineer

Microsoft

31d

About The Position

The Artificial Intelligence for Information Technology Operations (AIOps) Health Platform team builds and operates one of Microsoft’s highest‑scale, mission‑critical cloud services that power Azure Monitor, Azure Resource Health, and core health and alerting capabilities used by internal Microsoft services and external Azure customers. The platform processes billions of signals each day and generates millions of alerts each month, enabling engineering teams across the company to support reliable service performance at global scale.
As the organization advances toward the next era of Artificial Intelligence for Information Technology Operations, the mission is to help cloud engineers accomplish more with reduced operational effort. The team applies machine learning, intelligent signal processing, and large‑scale distributed systems to detect issues early, lessen operational load, and deliver actionable insights for services across areas such as compute and storage. The work sits at the intersection of large‑scale cloud infrastructure, artificial intelligence‑driven health modeling, and service reliability.
In this role, you will join a team responsible for complex, horizontally scaled cloud systems and collaborate closely with engineering partners across Azure to design next‑generation health, monitoring, and incident‑management capabilities. You will contribute to system architecture, guide technical strategy, and deliver features that directly support Microsoft’s operational excellence. You will also collaborate with senior engineers, support high‑quality engineering practices, and mentor others while helping shape the future of Artificial Intelligence for Information Technology Operations at Microsoft.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Nice To Haves

• Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• 2+ years experience in designing and building high-scale and reliable distributed systems or cloud-scale services.
• 2+ years of proficiency with observability concepts (telemetry, logging, metrics, detection) and operational excellence.
• 1+ year of experience collaborating across teams and delivering exceptional solutions in a fast-paced environment.

Responsibilities

• Lead architecture efforts for complex products, making design decisions, creating design documents, evaluating new technologies, and ensuring system requirements like performance, compliance and security.
• Identify and manage dependencies across teams and systems, coordinating collaboration and resolving conflicts to achieve aligned delivery schedules.
• Lead security best practices including secure code design, security monitoring, and incident response, ensuring compliance with security standards and AI safety features.
• Mentor and lead coding efforts to produce extensible, maintainable, secure, and high-performance code, improve code quality, and lead debugging and incident retrospectives.
• Collaborate with partner teams to ensure integrated solutions meet scalability, performance, and operational readiness before going live
• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees