Principal Software Engineer

cloud software group•San Ramon, CA

12h

About The Position

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

Requirements

Expert-level Next.js, React, and TypeScript.
Deep knowledge of edge functions and modern web performance optimization.
Mastery of Serverless GKE (Autopilot), Cloud Run, and BigQuery.
Proficient in Terraform and CI/CD automation.
Expert in Node.js, Go, or Python.
Mastery of asynchronous patterns using Pub/Sub or Kafka.
A track record of delivering high-stakes, distributed systems that have measurable business impact.
Proven experience deploying Claude, Gemini, or GPT in production.
Expertise in prompt engineering, fine-tuning, and LLM orchestration frameworks.
Power-user of GitHub Copilot or Cursor; ability to mentor teams on maximizing AI-assisted development.
Exposure to AI-driven analytics or automation (e.g., Gemini, Vertex AI, or similar).
Proficiency in REST/SOAP APIs, JSON, XML, and middleware tools .
Experience with Python, Java, or Node.js for custom integrations or scripts.
Strong knowledge of pre-sales, post-sales, and customer success processes (renewals, adoption, retention, upsell).
Excellent problem-solving, documentation, and cross-functional collaboration skills.
Recognized subject matter expert.
Manage large projects or processes.
Coaches, reviews, and delegates work to lower level employees.
Operational targets with major impact on department results.
Requires deep knowledge of job area typically obtained through advanced education combined with experience.
Typically viewed as having a specialty within discipline.
May have broad knowledge of project management.
Typically requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience; or Master’s degree with 6 years; or PhD with 3 years of experience.

Nice To Haves

Experience integrating CRM systems, preferably Oracle Fusion CRM / CX (Sales Cloud or Service Cloud) , BigTinCan, Gainsight.
Familiarity with Oracle Fusion ERP or Fusion CX architecture.
Understanding of data governance, user provisioning, and system performance optimization.

Responsibilities

LLM Strategy & Orchestration: Architect production-grade AI features using Claude (Anthropic), Gemini (Google), and GPT (OpenAI). Design RAG (Retrieval-Augmented Generation) pipelines and agentic workflows to automate complex business processes across the Revenue stack.
AI-Accelerated Development: Lead the adoption of GitHub Copilot and other AI-assisted coding tools across the organization. Establish best practices for AI-augmented engineering to 10X team productivity and code quality.
Event-Driven Architecture: Design and implement a high-scale, decoupled integration layer using GCP Pub/Sub and Cloud Functions. Ensure real-time data consistency across SaaS platforms without point-to-point fragility.
Cloud-Native Excellence: Own the lifecycle of containerized services on Serverless GKE (Autopilot) and Cloud Run. Drive "Infrastructure as Code" (Terraform) as the non-negotiable standard for all deployments.
Full Stack Engineering: Set the gold standard for our frontend architecture using Next.js 14/15, React, and TypeScript. Focus on type-safety, modular design, and high-performance server-side rendering.
Technical Stewardship: Influence the company’s 3-year technical roadmap. Mentor Senior and Staff engineers, lead deep-dive architectural reviews, and act as the final authority on complex system design decisions.