Principal Software Engineer-AI

Thomson Reuters•Frisco, TX

2d•Hybrid

About The Position

Principal Software Engineer-AI Thomson Reuters is building the AI platform that will power the next decade of tax and accounting products, including CoCounsel for Tax and Accounting – a suite of AI‑native products used by accountants on real client work every day. As a Principal Software Engineer, you will own core backend and AI orchestration systems that turn frontier models into reliable, production‑grade workflows at scale. This role is for the CoCounsel for Tax and Accounting team, formed from the recent acquisition of the startup Materia. Why this role is different: Own the AI backbone: You will be the principal engineer responsible for the backend and orchestration layer powering AI agents, conversations, workspaces, and knowledge base across CoCounsel for Tax and Accounting. Shape the company's AI platform and patterns: Define patterns for building MCP servers, designing agents, novel uses of LLMs, experimentation, and scalable infrastructure. Your decisions will influence multiple product lines, not just a single feature. Work at real production scale: Build and evolve systems that operate over millions of documents, highly structured tax data, ever changing laws, and thousands of concurrent AI interactions from accountants doing time‑sensitive work. Small team, big surface area: Join a tight group of senior engineers and researchers shipping quickly, with direct access to product leadership and customers. Think ownership of a startup with the runway of a public company. Great fit for managers who miss building: This role is intentionally designed for senior engineers and engineering managers who want to move back into a high‑impact IC track. You keep the scope and influence of an EM – driving multi‑team initiatives, setting technical direction, mentoring senior engineers – but spend most of your time in the code and architecture of AI systems instead of in 1:1s and status meetings. About the Role In this role as a Principal Software Engineer-AI you will:

Requirements

Bachelors Degree in Computer Science, Computer Engineering, Related Field, or Equivalent Experience
8-10+ years of experience in backend development, building scalable web services and APIs.
Deep Python expertise and experience with production systems using frameworks like FastAPI (or similar), relational databases (PostgreSQL or equivalent), and a major cloud provider (AWS preferred).
Strong background in distributed systems: data modeling, API contracts, observability, resilience patterns, and performance tuning under load.
Proven track record owning large, complex projects end‑to‑end: architecture, execution, rollout, and long‑term operation.
Excellent communication skills and the ability to partner with product, design, and ML teams in a fast‑moving environment.
Demonstrated interest in AI systems and new engineering paradigms: LLMs, agents, retrieval, or similar – you care about what “AI‑native” software should look like.

Nice To Haves

Hands‑on experience integrating LLM APIs (e.g., OpenAI, Anthropic) into production applications, including prompt/response management, cost controls, and safety considerations.
Experience with AI‑adjacent infrastructure: vector databases, embeddings, semantic search, or custom retrieval pipelines.
Opinions and experience around automated testing, reliability, and release practices for systems with nondeterministic model behavior.
Prior experience in domains where correctness, auditability, and compliance matter (fintech, tax, legal, or similar), or strong interest in applying AI in those contexts.
Many of our strongest candidates have bounced between EM and senior IC roles. If you’ve been managing for the last few years and want to get closer to the hard technical problems again – without giving up scope or career progression – this principal IC role is built for that pivot.
Note if you are looking for roles at other levels, we are also hiring Staff and Senior engineers. Search for "Materia AI" within all open roles at Thomson Reuters.

Responsibilities

Technical leadership and cross‑functional influence Lead multi‑quarter initiatives that cut across AI, product, and infra (e.g., a new orchestration layer, a low-latency retrieval system, or a unified knowledge base).
Mentor staff and senior engineers, raising the bar on system design, code quality, and AI integration practices across the org.
Be the expert in new model capabilities, collaborating closely with AI/ML engineers, researchers, designers, and PMs to translate industry improvements into reliable, user‑facing workflows that accountants trust.
Help shape the team’s roadmap, technical strategy, and engineering culture – from experimentation practices to testing, rollout, and postmortems.
Design and own AI‑first backend systems Architect and implement backend services (Python, FastAPI, PostgreSQL, AWS, Vercel) that power generative AI agents, complex workflows (e.g., tax filing, advisory, audit), and document‑centric experiences.
Build and evolve AI orchestration: routing, tool calling, MCP servers, multi‑step workflows, safety and guardrails, and robust error handling around third‑party LLMs (OpenAI, Anthropic, and others).
Scale, reliability, and performance Design for high‑throughput, low‑latency AI workloads: caching, queuing, rate‑limiting, model failover, and cost/performance tradeoffs.
Work with large‑scale data: millions of documents, retrieval and search, vector stores, and indexing strategies tailored to tax and accounting use cases.
Establish and refine SLOs, observability, and incident response for AI systems that must be correct, auditable, and trustworthy in professional workflows.

Benefits

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws.
Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.