The Site Reliability Engineer (SRE) IV is a senior technical leader responsible for designing, guiding, and scaling site reliability engineering practices across complex, distributed systems. This role plays a crucial part in driving operational excellence, ensuring system resiliency, and fostering a high-performing engineering culture. The SRE IV works closely with senior leadership, engineering, and product teams to set strategic goals around availability, performance, and incident response while leading large-scale reliability initiatives. This position emphasizes deep technical expertise in platforms such as Spring Boot, Java, Tomcat, Redis, and Kafka, along with infrastructure tooling like AKS, Kubernetes, ArgoCD, Terraform, GitHub Actions, and observability platforms like Datadog. The ideal candidate will also bring strong experience working with Ubuntu/Linux environments, containerization with Docker, and automation of operational workflows across a modern DevOps toolchain. Our flexible/hybrid work schedule includes 3 in-person days at either our Chicago, IL office, Quincy, MA office, or Salisbury, NC office and 2 remote days. Applicants must be currently authorized to work in the United States on a full-time basis.