Principal Site Reliability Engineer - FlightAware (Remote)

RTX

18h•Remote

About The Position

Are you interested in building and maintaining the infrastructure to power the world’s largest flight tracking platform? FlightAware, part of Collins Aerospace, has built the world's leading aviation software platform, processing over 300+ million incoming messages an hour from almost 40,000 individual data feeds—more than 5 terabytes a day and growing! We provide the best, most complete, and most accurate real-time flight-tracking service and are proud to have built a wide variety of successful products on this foundation that have become central to the aviation industry at large. FlightAware is searching for an enthusiastic and process-driven, Site Reliability Engineer (SRE) to "automate themselves out of a job.” The FlightAware Site Reliability Engineering team embraces infrastructure automation, release engineering, and continuous delivery. As part of the Operations team, our SREs work alongside highly effective and talented counterparts, interacting closely with all facets of the Engineering org. This role requires a fusion of skills in development, analytics and hardware to solve problems in an exciting and demanding environment. FlightAware Engineering consists of teams that develop and deliver an array of services powering its commercial products. These teams tackle a broad set of technologies and solve challenging technical and product problems daily. From collecting and interpreting aviation datasets to enriching them with procedural and AI/ML solutions and delivering them through APIs, web interfaces, and reporting products, our engineers work in a dynamic environment that tests their ability to marshal over 100 resources to achieve the company’s vision. Regardless of role, we expect excellent interpersonal and communication skills across all hires at FlightAware. We look for candidates who will thrive here, meaning they demonstrate clear communication, embrace open feedback, trust their colleagues, and are driven to execute, deliver, and complete projects independently and efficiently. Learn more about the history of our reliability team and the FlightAware engineering interview process.

Requirements

Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.
Experience as a SRE, Platform Engineer, or related position within a Linux or UNIX environment working on large, complex infrastructures and/or projects using Docker and Kubernetes solutions.
Experience automating configuration and infrastructure with tools such as Saltstack, Ansible, Terraform or other declarative languages.
Experience with hardware; including servers, network switches, & cabling.

Nice To Haves

Experience managing Kubernetes clusters using GitOps with continuous delivery (CD) pipelines such as Flux or Argo.
Experience deploying and maintaining large, distributed storage solutions, such as Ceph.
Established proficiency in at least one (ideally more) of the following: Python, Go, Rust, or Shell (bash, awk, sed).
Experience with PostgreSQL, or equivalent RDBMS and SQL in general.
Experience working with Nix or NixOS.
Familiarity with Cloud infrastructure, ideally AWS.
Understanding of SRE principles including building observability solutions and exposing metrics to inform SLO's and KPI's.
Understanding of how IT infrastructure services work, including: DNS, DHCP, PXE, LDAP, NFS.
Understanding of network segmentation, routing and VPNs.
You are a private pilot; you are looking to pursue your private pilot license or have a passion for aviation.

Responsibilities

Spend your days working to automate and improve reliability and continue to push FlightAware's infrastructure forward, ensuring it is resilient and reproducible.
Be responsible for service availability, performance, monitoring, incident response, and capacity planning.
Create, improve, and manage environments to ensure decisions on resource allocation, problem identification, and capacity planning are based on accurate data-driven insights.
Maintain a physical infrastructure using Kubernetes, Linux, & Ceph, and a cloud infrastructure in AWS as part of the Site Reliability Engineering team.
Impact technology decision and direction to grow and support the FlightAware platform.
Collaborate closely with fellow SREs on your team and extend your collaboration across other FlightAware teams and disciplines to design dependable and scalable solutions and services.
Identify, implement, and champion process improvements to enhance productivity, collaboration, and delivery efficiency, while ensuring alignment with company goals and industry best practices.
Will participate in shared on-call rotation with SRE team.

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!