You will drive strategic improvements in network security, monitoring and troubleshooting across the service and other stakeholders, while prioritizing development and implementation efforts. You will obsess on leveraging metrics and monitors to improve the reliability of mission critical dialtone services and scenarios. You will leverage subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to drive multiple group's project plans, release plans, and work items. You will hold accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions. You will proactively seek new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers. Embody our culture and values Doctorate Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration 2+ years of experience on areas like TCP/IP concepts, load balancing, CDN, ACL, routing, TLS, Certificate Lifecycle management, IP network analysis and performance and application issues using standard tools. Doctorate Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration OR Master's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 12+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience. 7+ years technical experience working with large-scale cloud or distributed systems. Experience with Network security, Network troubleshooting, Cloud Security, Security Policy management and Certificate lifecycle management. Knowledge of Cloud Infrastructure services or 'Infrastructure as a Service [IaaS]' which delivers computer infrastructure, typically a platform virtualization environment as a service. Knowledge of automation technologies, leveraging AI for productivity improvements, methods, and processes used for quality and cost improvements. Experience managing horizontal initiatives/programs that span multiple teams/services.
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Job Type
Full-time
Career Level
Principal
Number of Employees
5,001-10,000 employees