Principal Service Engineer, Adobe Firefly
About The Position
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe Firefly’s Generative AI Services team is seeking a Principal Service Engineer to serve as the technical lead for our GenAI Services domain. In this high-impact role, you will lead a team of talented engineers in building scalable, high-performance generative AI systems—powering features across Adobe products such as Firefly, Photoshop, Illustrator, Express, Stock, Premiere, and our suite of GenAI Enterprise solutions. You will design and develop APIs and systems that integrate both Adobe’s proprietary and third-party generative models. As a hands-on technical leader, you will champion technical excellence and operational rigor while productizing and scaling a rapidly growing portfolio of GenAI services. You will address Adobe’s most complex engineering challenges, define technical direction, and mentor a growing organization of ML and services engineers.
Requirements
- MS or PhD in Computer Science or a related field—or equivalent industry experience.
- 10+ years of experience building and operating production-scale systems.
- 3+ years of experience leading large-scale, GPU-intensive GenAI workloads (training, inference, and/or optimization).
- Proven track record of leading cross-functional teams on complex, high-stakes engineering initiatives.
- Exceptional communication and leadership skills, with a strong ability to drive alignment in matrixed environments.
- Deep experience in model serving, orchestration, and GPU resource management in large-scale deployments.
- Hands-on expertise with Kubernetes, distributed systems, and MLOps platforms.
Nice To Haves
- In-depth understanding of generative model architectures, including diffusion models, transformers, and GANs
Responsibilities
- Lead the development and scaling of core GenAI services and APIs that integrate diverse generative models into Adobe’s flagship products.
- Design and architect inference infrastructure for enterprise-scale model customization, serving, and ecosystem integration.
- Provide hands-on technical leadership, guiding engineers through architecture, design, implementation, and best practices.
- Evaluate and incorporate emerging MLOps technologies to improve engineering velocity, scalability, and performance.
- Drive cross-functional alignment by partnering with Product Managers, TPMs, and engineering leaders to define and deliver the roadmap.
- Lead design reviews and establish technical standards to ensure high reliability, maintainability, and scalability across systems.
- Design and lead the development of DevOps processes and tooling necessary for scaling infrastructure and services.
- Foster a culture of innovation, technical excellence, and continuous improvement across the organization.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
Ph.D. or professional degree
Number of Employees
5,001-10,000 employees
