Principal Salesforce Solutions Engineer

Umpqua Bank-posted about 1 year ago
$68,000 - $95,000/Yr
Full-time • Principal
Portland, OR
1,001-5,000 employees
Credit Intermediation and Related Activities
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The Principal Salesforce Solutions Engineer at Umpqua Bank is a lead technical role responsible for both systems administration and development within the Salesforce platform. This position involves designing and implementing complex Salesforce solutions, ensuring adherence to best practices, and managing project timelines. The engineer will engage with stakeholders to address business challenges, mentor junior developers, and stay updated with industry trends to optimize Salesforce solutions.

  • Configure and Maintain Salesforce: Manage user profiles, security settings, custom objects, fields, and automation tools to ensure optimal platform performance.
  • Develop Custom Solutions: Use Apex, Visualforce, Lightning Components, and Salesforce APIs to create tailored solutions that meet business needs.
  • Technical Support and Troubleshooting: Provide technical assistance, troubleshoot issues, and resolve user-reported problems to maintain system reliability.
  • Integration Management: Integrate Salesforce with other systems and third-party applications, ensuring seamless data flow and system interoperability.
  • Reporting and Analytics: Create and maintain custom reports and dashboards to monitor KPIs and provide actionable insights for business decision-making.
  • Collaboration and Mentorship: Work with cross-functional teams on projects, mentor junior developers, and foster a collaborative and innovative environment.
  • Solution Architecture and Project Management: Lead the design and implementation of complex Salesforce solutions, manage project timelines, and ensure successful project delivery.
  • Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
  • H.S. Diploma/GED required.
  • Bachelor's degree or foreign equivalent required from an accredited institution, or three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience working in Apex Programming, custom development of LWC components, Triggers, integration using Rest APIs.
  • Worked in at least 4 projects involving Lightning development projects (custom development of Lightning Web Components) preferred.
  • At least 3 years of experience in Salesforce Development Life Cycle (Agile Methodology) including Deployment/Packaging effectively required.
  • At least 2 years of experience in translating functional/non-functional requirements to system requirements in Salesforce Sales Cloud, Service Cloud, or Financial Service Cloud preferred.
  • Hands-on experience with Mulesoft preferred.
  • Proficiency in Salesforce configuration, customization and development using Apex, Visualforce, OmniScript, CRMA, Lightning and Lightning Web components.
  • Strong analytical and problem-solving skills with acute attention to detail.
  • Solid understanding of Salesforce Financial Cloud or similar CRM systems.
  • Excellent communication skills, both verbal and written.
  • Ability to work effectively with individuals and groups across the organization.
  • Salesforce Certified Advanced Administrator required.
  • Salesforce Certified Platform Developer I required.
  • Salesforce Certified Sales Cloud Consultant or Service Cloud Consultant required.
  • Salesforce Certified Solution Architect required.
  • Experience with Mulesoft preferred.
  • Experience in translating functional/non-functional requirements to system requirements in Salesforce Sales Cloud, Service Cloud, or Financial Service Cloud preferred.
  • Comprehensive healthcare coverage (medical, dental, and vision plans)
  • 401(k) retirement savings plan with employer match
  • Employee assistance program
  • Life insurance
  • Disability insurance
  • Tuition assistance
  • Mental health resources
  • Identity theft protection
  • Legal support
  • Auto and home insurance
  • Pet insurance
  • Access to an online discount marketplace
  • Paid vacation, sick days, volunteer days, and holidays
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