Principal Sales Engineer

Gen

107d

About The Position

The Partner Sales Engineer is a partner-facing sales & technical expert responsible for aligning Gen Digital’s solutions with partner business goals. They provide pre-sales support, translate business requirements into technical solutions, and position Gen Digital’s technology to drive success for both partners and Gen. The Sales Engineer acts as a bridge between partners, sales, marketing, product, and engineering teams. The Sales Engineer plays a key role in building trusted relationships, capturing partner needs, and ensuring smooth delivery and integration of Gen Digital solutions. This is a quota carrying role.

Requirements

• BS degree or equivalent combination of education and experience in cybersecurity, identity protection, or related technical field.
• Fluency in Spanish (written and verbal) required to support partners and customers across the Latin America region.
• 5–10 years of experience in technical sales, solutions engineering, or product management roles; at least 3+ years in a senior-level sales engineering capacity.
• Proven success supporting B2C and B2B2C partnerships, particularly with telco/service providers, financial institutions, retail or device manufacturers (OEM).
• Familiarity with consumer security and identity theft protection products, platforms, and competitive landscape.
• Strong project and time management skills; able to manage multiple deals and collaborate across global sales teams simultaneously.
• Demonstrated ability to troubleshoot, problem-solve, and navigate a technical solution in dynamic partner environments with fluid requirements.
• Effective communicator with excellent verbal and written skills; comfortable interfacing with both technical teams and executive stakeholders.
• Self-starter with a growth mindset and a strong desire to continually learn new technologies, products, and industry trends.

Nice To Haves

• Channel/Partner Experience is Preferred
• Must be willing and able to travel as required to meet business and customer demands.

Responsibilities

• Drive revenue and membership growth through integrated partner solutions, supporting both technical and strategic aspects of partnerships.
• Lead partner onboarding and technical evaluations, including opportunity qualification, architectural guidance, and integration planning (SDKs, APIs, SSO, OEM, etc.).
• Conduct joint discovery to identify partner use cases, validate product fit, and ensure roadmap alignment.
• Serve as the technical voice of the partner internally—delivering structured feedback to Product and Engineering.
• Present Gen Digital’s portfolio in a technical pre-sales capacity across a range of audiences, from partner executives to product managers and technical teams.
• Deliver product demonstrations, technical enablement, and training content to support sales, integration, QA, support, and customer success teams.
• Support RFP/RFI responses with technical insights, documentation, and coordination across stakeholders.
• Provide post-sale technical support and lead ongoing discovery for cross-sell/upsell opportunities throughout the partnership lifecycle.
• Develop and deliver partner-facing sales enablement collateral, including demos, videos, and technical documentation.
• Maintain deep understanding of partner strategies, market trends, and competitive landscape to inform partnership execution and positioning.
• Represent Gen Digital at key partner and industry events (e.g., CES, Cyber Safety Summit, tech conferences).
• Drive partner/channel strategy by contributing to sales engineering training, enablement, and global knowledge sharing.
• Build strong relationships with internal product teams and external partner stakeholders to influence product direction and successful go-to-market outcomes.
• Travel as needed to support partner engagements, marketing events, and field enablement.

Benefits

• Flexible working options with generous time off and competitive benefits and compensation packages.
• Access to a range of resources and support to ensure you can do your best work and live your best life.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree