Principal Sales Engineer

Staffbase • New York, NY

56d • Hybrid

About The Position

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis-St. Paul, our diverse team of 750+ employees supports 2,000+ customers - reaching over 16.4 million employees - in transforming their employee experience. We are proud to be a Unicorn company - privately valued at over $1 billion - demonstrating strong growth, innovation, and lasting impact in our industry. Together, we're shaping the future of workplace communication. We are looking for a Principal Sales Engineer in North America to join our high-caliber Sales Org! As a Principal SE, you partner with our Account Executives, collaborate with Product, cross-functionally work with Engineering & Customer Success to drive Sales cycles with existing & future customers. The ideal Sales Engineering candidate brings a strong SaaS technical foundation paired with sharp Sales competencies needed for revenue generation. Join a team that partners with the world's most forward-thinking enterprises - from Toyota and Alaska Airlines to Adidas, Sephora, DHL, ALDI, and more. Our vertical-agnostic platform means no two days are the same, giving seasoned Solution Engineers a rare chance to stretch their skills across industries, tackle diverse challenges, and continuously elevate their craft. Important: This is a hybrid role. Core in-office days are Tuesday - Thursday, and it is expected that team members will be in the office at least 2 days per week.

Requirements

• Bachelors or Masters Degree in Computer Science, Information Systems, Business Engineering, or similar
• 5+ years of experience in a SaaS Sales Engineering capacity selling to Enterprise & Strategic accounts, attaining revenue & coaching junior team members
• Manage the technical decision process with prospects, setting and managing expectations in proof of value and/or evaluations
• Excellent communication skills (verbal, written, presentations) with a focus on simplifying complex narratives through the art of storytelling
• Strong understanding of web development methodologies including hands-on experience with HTML, CSS, JS, as well as a high level understanding of SDKs
• Experience connecting with, understanding and configuration of REST API based integrations within complex, multi-system touchpoints, including data transformation.
• Knowledge of IdP framework around user authentication protocols (SAML, OIDC) and how they factor into permission structures like RBAC.
• Strong interest (and ideally experience) in the Digital workplace, Communication and/or Employee Experience verticals
• You enjoy communicating and working with prospects, while excelling in an ambiguous environment through resourcefulness & creativity
• You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
• Business fluency in English is required, Spanish a plus

Nice To Haves

• Spanish a plus

Responsibilities

• Own technical discovery to align prospect goals with the Staffbase solution
• Work with paired Account Executives to collaborate, build and deliver engaging value presentations to prospects
• Identify use cases to then build, communicate and demonstrate value through storytelling & deep dive product showcase
• Lead technical evaluation of the Staffbase platform with customer technical experts, navigating through their policies, limitations & techstack to ensure 'fit'
• Positioning the Staffbase solution in its best light when crafting RFP responses by leveraging thorough knowledge of the platform's capabilities & limitations
• Staying current with the evolving Employee Experience landscape, competitive intelligence & changing needs of organizations

Benefits

• Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan (ESOP)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
• Growth Budget - all employees get a yearly budget for external training of $1100
• Wellbeing - in addition to 30 days PTO and 10 wellness days, we're running a 4-day-work week every year in August
• Support - we're offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteer Day - you'll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Industry: Publishing Industries
• Number of Employees: 501-1,000 employees