Principal Relationship Management and Business Development - Strategic Client Management (Remote-Eligible)

Capital One • Riverwoods, IL

6d • Remote

About The Position

Principal Relationship Management and Business Development - Strategic Client Management (Remote-Eligible) Our US & Canadian Markets team is seeking a Principal Relationship Management and Business Development Associate to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections. Responsibilities: Strategic Growth: Strategically identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth Business Development: Creating business cases for new development activities with internal and external partners Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume Risk & Compliance: Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation Client Engagement: This is a client-facing role requiring approximately 25-30% travel The Ideal Candidate will possess: Strong negotiation and communication skills at the C-Suite level, including the ability to tailor communication across different leadership levels Deep knowledge of the payments industry, particularly debit and credit pricing Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical Resiliency to navigate adversity in a fast paced environment

Requirements

• High School Diploma, GED or equivalent certification
• At least 6 years of business development, sales, strategy or relationship management experience within the financial services or payments industry
• Strong negotiation and communication skills at the C-Suite level, including the ability to tailor communication across different leadership levels
• Deep knowledge of the payments industry, particularly debit and credit pricing
• Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical
• Resiliency to navigate adversity in a fast paced environment

Nice To Haves

• Bachelor's Degree in Business, Finance or Marketing
• 8+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry

Responsibilities

• Strategically identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
• Creating business cases for new development activities with internal and external partners
• Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
• Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
• Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
• Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED