Principal Regional Field Educator

Medtronic•Boston, VA

11d

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life In this role, you will implement and execute the strategy and implementation plan for educational programs for new and tenured sales representatives and clinical specialists to drive electrophysiology (EP) product procedure across the CAS portfolio of cardiac ablation products. You will play an integral role in executing the training and education strategy for the US sales team, as our business enters multiple new market segments and expands the cardiac ablation portfolio with advanced technologies. You will serve as the lead for regional customer and employee education and training activities in support of CAS procedure and product launches. Partnering with key leadership, sales field and cross functional personnel to identify opportunities for and barriers to improving regional performance. You will serve as the customer and field technical resource in CAS. Providing expertise and leadership in the areas of Physician and Field education, AHP education, clinical evidence interpretation, and Medtronic employee education. You will provide feedback to product development, internal training and education on content development and the marketing team to improve future offerings. We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 50-75% amount of travel outside the territory, presenting opportunities for broader engagement. To find all CAS Mapping roles available please use #casmap in the key word search at Medtronic Careers Various levels available based on qualifications and experience Responsibilities may include the following and other duties may be assigned.

Requirements

Must have minimum requirements Bachelor’s degree PLUS a minimum of 7 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation, Cardiac Rhythm, or Implantable Medical Device Industry OR Advanced Degree in Engineering or Nursing with 5 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation, Cardiac Rhythm, or Implantable Medical Device Industry
Frequent required travel to customer sites, hospitals, and offsite meetings.
While performing the duties of this job, the employee regularly required to be independently mobile
Ability to travel with overnight stay up to 50- 75% of the time (geography variability)
Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm work-schedule
Must have a valid driver's license and active vehicle insurance policy.
In addition, your driving record will be reviewed and will be considered as part of your application
Continues verbal and written or printed communications
Frequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table height
Sitting, standing and/or walking for up to eight hours per day
Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids
Ability to wear 5-7 lbs lead apron for extended periods of time
Frequently required to manipulate objects, tools, and controls
Frequent bending or stooping or balancing to maintain cables and or manage inventory
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.
Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

Nice To Haves

IBHRE/RCES certification
The successful candidate will preferably have experience in marketing new technologies and therapies; preferably mapping and navigation cardiac ablation experience
Degree in biomedical engineering or nursing
Cath Lab, EP Lab, hospital/clinic, or cardiology experience
Experience teaching and educating medical personnel, peers, and technical support personnel
Thorough working knowledge of cardiac medical terminology and the medical device industry
Excellent customer service skills
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
Excellent interpersonal, written/verbal communication skills
Ability to coordinate/participate in numerous tasks/projects in a fast paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Expertise with Microsoft tools and other business applications (i.e SalesForce)
Ability to meet vendor credentialing requirements
Practical and demonstrated knowledge of project/program management practices desired for Senior and Principal Levels with the ability to complete work group objectives with little guidance

Responsibilities

Drives regional education and training activities
Train and educate internal teams and external customers on CAS procedures, therapies/products, processes, and solutions
Continued education and assessment of tenured field team
Leads coordination of new-hire training with accountability to hiring manager (CSM or RM)
Responsible for new hire sign-off
Delivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers.
Execute engaging field sales and clinical specialist field education programs that are targeted, purposeful, and support electrophysiology knowledge and skills in procedures and cardiac ablation therapies based on needs of the US Sales organization objectives
Understands competitive technology and therapies and can craft a message as to why Medtronic therapies provide a competitive advantage.
Disseminate competitive information to regional teams
Delivers competitive technical and clinical training to sales teams in collaboration with sales leaders/marketing
Enhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on clinical value
Collaborates to roll out new product training initiatives; new products’ indications, troubleshooting/tips and tricks, safety updates - “Train the Trainer”
Translates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertise
Understands, interprets, and participates in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapies
Collaborates with clinical research organization relative to clinical studies and physician research
Commitment to personal continued development in electrophysiology field and adult learning modalities
Partners with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meet business goals
Leverages personal region wide relationships and experience to anticipate changes in business conditions
Responds to urgent or rapidly changing business needs and partners with sales teams to implement strategic solutions
Builds and strengthens relationships across Medtronic to support collaborative solutions that leverage our unique sales and clinical teams
Builds and maintains high trust relationships based on technical expertise and clinical evidence with key customers across the region
Provides expert service at key accounts to establish and reinforce the value of Medtronic technical competency

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values.
We recognize their contributions.
They share in the success they help to create.
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)