Principal Quality Assurance Engineer

CarGurus • Boston, MA

1d • Hybrid

About The Position

CarGurus is seeking a highly experienced Principal QA Engineer with a strong background in CRM/ERP platforms or broader enterprise application ecosystems, with a preference for candidates who bring deep expertise in Salesforce. The Principal QA Engineer will play a key role in shaping quality strategy and ensuring the reliability of mission-critical systems. This includes contributing to quality architecture and design, evaluating business processes end-to-end, and applying a business-focused mindset when assessing risks, shaping test approaches, and influencing technical decisions.

Requirements

• Bachelor’s degree in computer science or engineering, with a Master's preferred.
• 10+ years of QA experience working with cloud-based CRM/ERP technologies or an enterprise applications stack, preferably Salesforce.
• 5+ years of overall Automation experience, any modern Object-Oriented language.
• Solid experience in writing and building E2E automated scripts across integrated enterprise applications, using Selenium for cloud and web applications or another open-source automation framework
• Experience building automated scripts using commercial automation solutions.
• Experience with REST APIs and UI automation testing.
• Solid user of Atlassian tools (JIRA, Confluence…) and Ci/Cd (Jenkins, GitHub, Git)
• Strong familiarity with object-oriented design, databases and web technologies (HTML, browsers, JavaScript, web services)
• Experience with Apex, SOQL, or other Salesforce-related developer technologies.
• Excellent analytical, problem-solving and communication skills
• Creative with a desire to learn and take ownership

Responsibilities

• Define and execute test strategies/test scenarios/test cases daily to assure quality across CarGurus enterprise applications, such as Salesforce, Zuora, and Marketo.
• Perform a wide range of testing, such as E2E, functional, exploratory, regression, smoke, black-box, and data, to ensure that implemented features are free of bugs, and that reliable system integration and business processes are not broken.
• Analyze business requirements and assess the relevance of specifications and test cases.
• Produce detailed documentation
• Write, build, or review automation test UI scripts for E2E testing.
• Collaborate with other QA engineers to help plan and test new and existing features, design, implement, improve and optimize the automation framework.
• Collaborate with other teams (Engineering, Product Management, Sales Operations, Finance) to ensure quality in delivering timely new releases.
• Work hand-in-hand and advise software developers engaged in the design, coding, reviewing, and testing of enterprise software.

Benefits

• We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us.
• Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways.
• A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being.
• Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 1,001-5,000 employees