Principal Quality Assurance Auditor - Location Flexible

Pacific Gas And Electric Company•Oakland, CA

1d•$129,000 - $232,000•Hybrid

About The Position

PG&E is seeking an experienced business professional to be a member of the Electric Compliance Controls Validation Team. The Controls Validation Team is responsible to develop quality management plans for process improvements to assure compliance quality control measures are implemented and effective. This role will have a high level of visibility with PG&E leadership and will support one or many aspects of the Controls Validation Team’s scope, with a focus on operating effectiveness (field review). A strong applicant will have deep technical, regulatory, and operational expertise, and bring a structured approach to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings. The work strengthens PG&E’s safety culture and compliance posture and reinforces PG&E’s commitment that Everyone and Everything is Always Safe, advancing enterprise learning, transparency, and continuous improvement across investigations.

Requirements

High School Diploma or GED
Nine (9) years of auditing or quality experience, or field experience performing maintenance, operation, engineering or other execution of work in electric, gas and/or power generation
Six (6) years of auditing or quality experience
Experience Leading Audits
Travel required up to 60% with occasional overnight stays. Periodic week-long 24X7 on-call support.

Nice To Haves

Master’s Degree or equivalent experience.
Understanding of California and Federal regulatory programs related to Electric Operations.
Deep knowledge of operations, maintenance, and engineering program processes and procedures.
Proven ability to prepare materials for and effectively communicate/present highly complex findings to senior and executive leaders with clarity, gain consensus on path forward.
Proven ability to interview personnel at all levels to validate process and controls.
Knowledge of work methods and procedures in order to accurately identify risks and areas for improvement.
Advanced ability to analyze data/information and recognize trends, and to conduct causes analysis and develop strategies for corrective actions.
Field experience with electric, gas or power generation.
Leadership or facilitation training (e.g., crucial conversations and facilitative leadership).
Certified Internal Auditor (CIA) or equivalent
Completion of professional auditor training
Human Factors Analysis & Classification System (HFACS) Certification
Causal Evaluation Certification (e.g., Barrier Analysis, Fault Tree, 5-Whys, HFACS)
Certification in Causal Evaluation (e.g., Conger/Elsie, Tonex, Cocrane (Firebird), Apollo, ASQ, TapRooT®, ISO9000, Sologic, Cause Mapping, or equivalent)
Lean Six Sigma Certification
Certified Project Management Professional (PMP)
Certified Compliance & Ethics Professional (CCEP)

Responsibilities

May help to develop/refine the process to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings.
May help to develop controls or metrics to assist in monitoring and evaluating the success of compliance controls.
Trains/mentor auditors and may lead the preparation and implementation of department training
Leads in the evaluation of high and complex controls/issues and processes for significant assessments, and in the development of complex plans for high risk evaluations.
Serves as the Subject Matter Expert, and provides technical input for high risk issues and major projects.
Prepare and present summary of findings and risk to PG&E to senior and executive leaders.
Develops/modifies/reviews quality assurance technical procedures and guidance documents.
Leads/coordinates department special projects.
Reviews for accuracy and consistency the information or reports to be submitted.
May act as contact for quality assurance issues or concerns with regulatory agencies, and may coordinate with other lines of business or others in the industry for quality purposes.
Measures compliance of control with field methods, procedures, processes, ensuring adherence to the accountability for established work methods, procedures and processes through performing QA and QC audits.
Takes a lead role in working with the business process owners to develop oversight/audit plan, including in formation and data gathering, interview schedule, site visit schedule, associated logistics, and other audit related activities.
Recommends process improvements as needed to meet department and/or company objectives. Promotes performance improvement throughout the organization.
Works effectively in a matrixed organization, working with directors and managers across organizations to provide expert opinion and influence decisions.
Effectively maneuver through complex organizational situations without disruption, routinely resolving escalations to Director-level, Vice President-level and above.
Travel to other facilities for audits and meetings up to 60% of time with occasional overnight stays.