Principal Project Manager

Capital One•Charlotte, NC

1d•$109,900 - $137,900

About The Position

Principal Project Manager Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Principal Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic program governance routines. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements. This role sits within the Customer Transformation organization (CT) within the Commercial Bank. This team leads the delivery for some of the highest priority initiatives across the Commercial Bank. In this exciting role, you will work closely with internal and external stakeholders to deliver and amplify the division's most impactful work, solve complex problems from our distinct vantage point, all while balancing strategy and tactics. Our project work runs the gamut, some examples are: launching new products, leading updates to existing products and features, or leading foundational initiatives that enable growth. The ideal candidate thrives on a blend of project governance, process improvement, and effective communication. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholders within a complex organization. We are looking for someone who is comfortable engaging with senior leaders and a diverse set of partners to shape strategy and drive outcomes in this role.

Requirements

Exhibit a proven track record of project & process management, bringing the ability to quickly put structure in place to manage the work and manage ambiguity
Demonstrate exceptional communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Display a proactive nature with a desire to take action and try new things. Highly organized, able to juggle multiple initiatives and prioritize work
Demonstrate organizational agility to adapt to changing demands, suggest shifts in priority based on experience
Display excellent consulting and collaboration skills
Continually wants to develop and learn new things
Previous experience with Enterprise PMO Portfolio reporting and or dashboard building
Bachelor’s degree or military experience
At least 3 years of Project Management experience

Nice To Haves

MBA or Masters degree
3+ years of PMO or EPMO experience
PMP, Lean, Agile or Six Sigma certification
Experience collaborating with senior leadership
Experience working on Diversity, Equity and Inclusion efforts

Responsibilities

Manage and support cross-functional stakeholders at different levels as they navigate through the Book of Work (BoW) project intake, prioritization and program governance processes. This encompasses ensuring the clarity of the scope of deliverables, timelines, resourcing and budgets meet BoW requirements and identifying risks & issues to mitigate and / or escalate as needed
Leverage problem solving skills to ensure BoW participants deliver on intent and maintain key project governance documentation
Participate and sometimes lead regular meetings supporting BoW routines
Forge relationships with key stakeholders to ensure delivery of commitments
Identify ways to improve and streamline business processes

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