Principal Project Manager (Office Tech Infrastructure)

Capital One • Richmond, VA

5d

About The Position

The Principal Project Manager for Office Tech Infrastructure is responsible for planning, coordinating, and executing tech and network infrastructure projects supporting Global Workplace Services (GWS) Office New Builds Office Renovations Office Closures Run the Engine/BAU Activities Jira, Confluence, and Project Management tools This role ensures seamless technology integration, manages vendor relationships, oversees installations, and conducts site validations to support business operations and customer experience. Job Description: The Principal Project Manager will lead IT infrastructure initiatives for office and campus locations, ensuring efficient implementation of network, wi-fi, voice, audio visuals, security systems, and other technologies. This role involves coordinating site surveys, cost estimations, equipment installation, equipment removal, and vendor management for new builds, renovations, and closures. The ideal candidate will collaborate with design and construction teams, oversee circuit orders, manage IT cabling infrastructure and technology installation or removal, and validate all technology components before site go-live. Excellent communication skills are a requirement for stakeholder engagement and reporting. As a Principal Project Manager, you will Work on small to large scale projects that have a direct impact on different Capital One business lines and Global Workplace Services Plan, design, manage and execute project plans Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met Identify risks and issues, and mitigate and / or escalate as needed Leverage analytical and problem-solving skills to ensure project plans deliver on intent Align with project customers to ensure a strategic and tactical thought partnership Establish collaborative partnership with key stakeholders Facilitate meetings and lead cross-functional teams to deliver impactful business outcomes Prepare and deliver effective verbal and written communications regarding project status for both internal and LOB teams (via meetings, Google Slides, Slack, Confluence, Jira) Maintain key project documentation Recommend and implement process improvements

Requirements

• Experience in Project Management, Change Management and Process Improvement
• Exhibit a proven track record of effective project management, bringing the ability to quickly put structure in place to manage a project
• Strong communication and presentation skills are essential for interacting and communicating with key stakeholders to manage, inform and influence outcomes
• Self-motivated, able to support and initiate change in periods of uncertainty and ambiguity
• Contribute positively to a value driven culture and actively participate in a strong teamwork environment
• Strong attention to detail
• Strong ability to work autonomously, managing his or her own time effectively with minimal supervision
• Highly organized with an ability to remain focused and flexible to an ever-changing environment
• Ability to take ownership and solve problems autonomously
• Proficient in G-Suite applications (Slides, Sheets, Docs, G-Mail), Jira, Confluence, Slack, Zoom
• Basic Qualifications: Bachelor’s Degree or Military experience
• At least 5 years of Project Management experience

Nice To Haves

• 3+ years of IT Network and Infrastructure experience
• 7+ years of Project Management experience
• PMP, Lean, Agile or Six Sigma certification

Responsibilities

• Office New Builds Conduct site surveys and develop cost estimations.
• Design and implement MDF/IDF infrastructure.
• Develop technical design documents for network, voice, and wireless.
• Manage network circuit orders (Internet, Wireless POTS, Broadband, Cellular, SIP).
• Oversee IT cabling infrastructure (data, security, AV, wireless, voice, DAS).
• Ensure installation and testing of network, voice, and server equipment.
• Perform site validation and user acceptance testing.
• Office Renovations & Transformations Determine technology requirements and cost estimation.
• Oversee IT cabling upgrades and installation of new equipment.
• Manage LAN rack restacking and remediation.
• Validate all IT infrastructure before project completion.
• Office Closures Identify and decommission IT equipment and carrier services.
• Coordinate network disconnects and main number redirection.
• Manage secure removal and sorting of network equipment for reuse or disposal.
• Engage carriers for voice and data circuit disconnections.
• Project Management & Coordination Lead integration and installation phases, ensuring timely hardware delivery.
• Manage technology vendors and oversee IT infrastructure changes.
• Track project progress, update stakeholders, and ensure construction turnover.
• Conduct final site validation to confirm operational readiness.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees