About The Position

The Principal – Project Management is responsible for driving high-impact strategic initiatives across the organization. This team player builds and leads cross-functional teams, aligns stakeholders, and delivers measurable outcomes through disciplined project execution, process improvement, and effective communication. The ideal candidate brings telecommunications industry experience, strong leadership, systems thinking, and a bias for action, serving as the subject matter expert and primary point of contact for assigned projects.

Requirements

  • Understanding of telecom industry specific operational considerations.
  • Hands-on experience leading Agile and Hybrid delivery models, including tailoring methodology to multi-team programs and constraints.
  • Track record of leading high-stakes initiatives with measurable improvements in cycle time, time-to-market, cost control, and consumer satisfaction.
  • Experience de-escalating issues and gaining agreement.

Nice To Haves

  • Functional experience with project management and reporting tools (e.g., Microsoft Planner, Visio, Tableau, Power BI).
  • Scrum Master or Project Management certification (e.g., CSM, PSM, PMP, PMI- ACP, SAFe) and demonstrated application in telecom industry projects or programs.

Responsibilities

  • Lead strategic projects end-to-end, building and guiding cross-functional teams while gaining stakeholder buy-in and alignment.
  • Collaborate with project team members to gather and define business and technical requirements, translating requirements into clear project plans, timelines, and deliverables.
  • Manage, monitor, and report on scope, schedule, resources, risks, issues, and dependencies, providing regular status updates tailored to diverse audiences including project team, stakeholders, and executives.
  • Provide thought-provoking leadership to foster innovation, teamwork, and appropriate risk-taking.
  • Facilitate decision-making, remove roadblocks, implement mitigation strategies and drive resolution through structured problem solving, ensuring accountability.
  • Strategically drive resolution by inserting influence, direction, and data-informed decisions into escalations, engaging leadership and cross-functional partners as needed.
  • Map current process flows and analyze pain points and bottlenecks, proposing future-state improvements that enhance efficiency, quality, and customer outcomes.
  • Establish and maintain project governance (including charters, RACI, acceptance criteria, and post-implementation reviews) and monitor benefits realization and KPIs ensuring that delivered solutions meet business objectives and compliance standards.

Benefits

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
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